Matthews Hyundai of Syracuse

We had an excellent experience purchasing a Hyundai Palisade from Joe Golden. His professional, friendly, and engaging approach made the entire process easy and enjoyable. This was my daughter’s first car purchase, and he handled everything without any pressure, making her feel comfortable every step of the way. He took the time to thoroughly explain all of the vehicle’s features, and his follow-up after the sale has been exceptional. We highly recommend Joe to anyone looking for a knowledgeable salesperson who truly cares about his customers!

My experience with Joe Golden was outstanding. First, I saw a vehicle online that captured my interest. I scheduled an appointment simply to view it in person. Upon entering Hyundai, Joe greeted me. He was pleasant, friendly, relatable, and put me at ease. He considered my needs and understood what I wanted before I spoke. That same day, I left with my beautiful 2026 Hyundai Palisade Calligraphy. Joe made the entire experience a 10 out of 10 +++++++

We had a very good buying experience with Matthews Hyundai. Hass was very easy to deal with, went above and beyond to earn our business. He even took the time after the sale to help us move things from our old car into the new one, and went over all of the options in the new vehicle. From the moment we walked into the dealership, we were welcomed with a no-pressure, relaxed environment. A few different employees asked us if we wanted any refreshments or snacks, and the Floor Manager came and chatted with us a few times. It just felt very welcoming. Very unlike our usual encounters with car dealers! The Finance Manager Chris was also excellent to deal with. He took the time to go over every detail and made sure we were aware of all of the options. Again, never any pressure. Overall, we are very pleased with our entire encounter with the staff at Matthews Hyundai. We would highly recommend them to anybody looking for a dealer that is easy to deal with and no-pressure! We would gladly buy another vehicle there. Thanks Hass!!

Dan made the entire process of purchasing my new Palisade a great experience. He was friendly, knowledgeable, attentive, and always willing to answer my never-ending questions! Throughout the process, he kept me informed and made everything feel easy and stress-free. He went above and beyond to find me the specific color I wanted with the features important to me. What really stood out were the extra touches that showed how much he cares about his customers. He personally made sure my vehicle was washed, fueled, and ready for delivery, which I truly appreciated. It's that kind of thoughtfulness and attention to detail that sets him apart. Dan's dedication, kindness, and enthusiasm made the experience enjoyable from beginning to end. I highly recommend working with him if you're looking for someone who genuinely provides excellent customer service.

Joe was an incredible salesman, and made the car buying experience a breeze. From the moment we walked in the door, he was polite, respectful and listened to what we were looking for. He had amazing follow through and sat with me to explain all the features of my new car. I would recommend him to anyone looking for a new car.