Goldstein Buick GMC

After an accident which totaled our daughter’s vehicle, we began a search for a replacement vehicle. Not sure exactly what she wanted and after visiting several dealerships both foreign and domestic, we went to Goldstein GMC in Colonie. After wandering through the lot and looking at several SUVs of various sizes and shapes, we went inside and were greeted by a very pleasant receptionist who asked if she could help. Told her we wanted to speak with a sales person. She referred us to a young man with a big smile who asked if he could help. His name was (and is!) Olu Edu. He asked us to sit and patiently listened our story and the need for a new ride…a new SUV. He patiently went over the features of both the Acadia and the Terrain; the Acadia being the larger of the two. Daughter was convinced she wanted the bigger of the two. Olu explained the pros and cons of each model then took her for a considerable test drive in both. After the drives and Olu’s explanation of the features of the Terrain, she opted for that model. I’ve bought many cars in my time but don’t think I’ve ever experienced the time and clarity Olu demonstrated in helping her make decision. The actual purchase process was seamless. The price was fair and between Olu and Goldstein business office staff was a most pleasant experience. Kudos to Olu and the Goldstein family for a very positive experience.

You don’t have to be afraid that you’re gonna get ripped off when you go into Goldstein Buick. I had the immense pleasure of having Scott as my technician who kept me up-to-date, walked me through everything, and was just a really good guy. I knew that my car would be taken care of and I also knew that he was honest and straight forward. What an absolute pleasure, I will definitely bring my Buick back to see Scott! A+++

Jason and all the service representatives were very helpful in getting my car in as soon as possible and the problems identified and fixed. Even the repair technician came out to discuss the issue with me personally and explain what the cause was and how to fix it. They also worked very closely with my 3rd party warranty company to get as much covered as possible. Very helpful. Would recommend them for any GM/Buick issue.

Terrible . Went in for an add they were running on a gmc sierra , get there to find out the one they had me test drive and wanted is not the one from the add , it was 300 more a month . Negotiated a price ; the day u pick up the truck they tried to give me a blue truck when I asked and agreed to black they told me it was blue black . I refused to take possession of the truck . Mind you I had already signed the paperwork and they switched my vehicle over without showing me the vehicle again which tells me they knew . The one I wanted and “ paid for “ was at another dealership so I had to wait a few more days without a vehicle and because my insurance had to switch to a third vehicle in 3 days my insurance went up for the year . 6 months later I make an appointment for my oil change I get there and the reservation didn’t exists anymore and wasted 4 hours of my day . Will never go back

I will never use this service department ever AGAIN! They told me they replaced my valve body on my 2023 GMC Sierra to only find out when we were driving it to Ohio that it was actually never replaced. Luckily I was able to get it to a local family GMC Dealership in OH where they told me they would have to order me a new valve body because its clear they did not replace the one on my truck and whomever rebuilt the Valve Body together DID NOT do it right! so now my truck is in OH getting worked on and hopefully GM can get it towed up to me!