Priority Certified
Priority Certified is a car dealer in Newport News, Virginia, offering vehicle sales six days a week on Jefferson Avenue.
Financing not verifiedBHPH Finder score 5.3/10
Open now · closes 8:00 PM12831 Jefferson Ave, Newport News, VA 23608Published · Details verified

Google rating
3.4 / 5
Reviews
21
Hours today
9:00 AM – 8:00 PM
Best for
Local buyers in Newport News seeking a standard car dealership vehicle purchasing experience.
About Priority Certified
Priority Certified is a car dealer located at 12831 Jefferson Ave in Newport News, Virginia. The dealership provides automotive sales to the local community and maintains regular operating hours six days a week. Customers can visit the showroom Monday through Friday from 9:00 AM to 8:00 PM and on Saturday from 9:00 AM to 6:00 PM.
The dealership team assists buyers with vehicle selection and the purchasing process. Priority Certified operates out of their Newport News facility and maintains a presence for those seeking a local vehicle purchase. Prospective buyers should contact the dealership directly at 757-234-6000 to verify current inventory availability or to schedule an appointment with a sales representative.
Does Priority Certified offer in-house financing?
Unknown. We could not read the dealer's website (prioritycertified.com) to confirm its financing terms; it appears here because Google returns it for buy here pay here searches in Newport News. Call and ask before visiting.
How BHPH Finder scores Priority Certified: 5.3 out of 10
- Google reputation (3.4 rating, 21 reviews)
- 4.8 / 6
- Has a website we could read
- 0.5 / 1
- Financing terms not verified
- 0 / 1
- Prints a down payment figure
- 0 / 0.5
- Says it reports payments to credit bureaus
- 0 / 0.5
- Open on Sundays
- 0 / 0.25
- Verified by the owner
- 0 / 0.75
The score weighs Google reputation by review volume (up to 6 points) and adds what the dealer's own website verifiably advertises. It is BHPH Finder's editorial rating, not a customer rating. How it works.
What does Priority Certified offer?
- Vehicle sales
- Customer service assistance
- Appointment scheduling
- Automotive inventory consultation
Why customers choose Priority Certified
Helpful customer service representatives
Inconsistent vehicle condition reports
Inventory availability issues
- Located at 12831 Jefferson Ave, Newport News, VA
- Open Monday through Saturday
- Evening hours available until 8:00 PM on weekdays
- Customer service team available for appointments
When is Priority Certified open?
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | Closed |
Where is Priority Certified located?
12831 Jefferson Ave, Newport News, VA 23608What do customers say about Priority Certified?
When I tell you all Shavon McKnight has the gift of gold….. this lady is customer service at its best!!!! She really helped my out and definitely got me what I wanted!!! Her manager Brian was a great big help as well. They have an awesome team! Thank you again
Thank you Shavon so much for everything. You and your boss got me approve the same day. Shavon is amazing. She had everything waiting for me when I got there. She knew everything about the vehicle. Her coworkers are amazing as well. Great atmosphere. Looking forward working with her and the team again. If you need a vehicle run don’t walk and ask for Shavon she will get you what you want.
Was looking at a vehicle and was given a Carfax saying there was no accidents/damage reported when there's clear damage to the front passenger side and a nearly bald tire from bad alignment that they apparently say passes the special inspection they do. I missed these things until I brought my husband to look at it. The dealer should update Carfax with visible evidence of damage. And replace the tire... This could be a hazard to someone inexperienced driving it without knowledge of the damage.
Waste of time. I inquired online about 1 very specific car. I received a phone call early the next morning about that car. I told the lady I only wanted to come in Ave discuss trade options if that car was available to test drive we set a noon appointment. I drove 30 minutes to this location for them to say the following statements: Does it have to be a charger? I have a real nice 300 right there. The car you were looking at is not at this location. Let's work up some numbers and I can see about getting that car here. Its being worked in a deal right now but it doesn't look like it's going to go thru. I will never go recommend them. I'm a sales person myself. Just be straight with me. That's all I wanted on my Saturday.
Editing my review bc I want to make this simple and to the point. I purchased a 2018 model in 2019 a month after my wheel lining blew off while I was driving and subsequently since purchasing this vehicle I have had numerous other issues. My previous vehicle was over 10 years old and I didn’t even have this many issues back to back. Either buy a warranty or get a new vehicle if u can or be prepared to be getting repairs every few months.
Questions about Priority Certified
What are the business hours for Priority Certified in Newport News?
Priority Certified is open Monday through Friday from 9:00 AM to 8:00 PM and Saturday from 9:00 AM to 6:00 PM. The dealership is closed on Sundays.
How can I contact Priority Certified to discuss vehicle availability?
You can reach Priority Certified by calling their Newport News office at 757-234-6000. They also maintain an online presence at their official website.


