Lehigh Valley Certified Used Car & Truck Center

“I had a great experience purchasing a used 2018 Hyundai Sonata. My salesperson, Wyatt, was helpful throughout the process. There were a few cosmetic issues that needed attention before I completed the purchase, and the team made sure everything was taken care of. I would definitely recommend Lehigh Valley Certified Used Cars

This place sucks. Gave them a $30,000 check for the S 2000 that sat in their lot for almost two months and apparently after they get the money that’s all that matters. The fender marker (which is required for inspection) was falling out and I wanted it replaced. Instead of a simple yes we can do that I got a well we have to see if we can find one that part is rare. A quick google search shows they are readily available I was also told yeah we have two keys for the car, and they gave me a random Honda accord key. When I called again I got the run around and they said they weren’t sure if they could get me the right key. So now I have a random key to a car on their lot. I have been reaching out to Merwan multiple times with no response. Ended up going to Phillipsburg Easton Honda and getting the parts I needed and just paid out of pocket . While doing paperwork they had to print registration multiple times and they kept leaving the room saying I’m sorry I’ll be right back. Ended up getting the wrong license plate and had to leave again to find the correct plate. This place is so disorganized I definitely suggest buying a car elsewhere

Went to look a vehicle test drove and knew a couple things it needed was no issue. Talked pricing and everything asked the sales man 3 times is there anything else that I need to know about it is there any other recommended repairs. Was told no there’s nothing else wrong with it 3 times negotiated price got to a number I was comfortable with and started the process of buying it I but a down payment on it and then magically after they took my cash a recommended repair sheet came out that was forgotten about some how when I asked 3 times. Was told I can’t get my cash back because it was already in the safe and was told I’ll get a check from them by end of the next day. I have it in writing my check would be ready by the next day. Tried calling and both times I’ve called I haven’t been able to talk to the sales manager they only let u talk to the receptionist. Would not recommend buying anything from this dealership. Was told they never needed to show me the sheet that they could have just ripped it up and never showed me it. To reply to your comment they have my info and I sent you a message with my number. You can call me and I can explain what just happened when I called the sales man back. Was also just told it won’t be ready till tomorrow. If there’s enough people there to sign checks. Going off honesty at your dealership it’s in writing with a signature from Michel sidel the sales person I was dealing with that it would be ready by 1/29.

Where do I even begin...... My daughter needed a car so she decided to go to this dealership- My daughter is a full time college student and she works part time so her father decided he would cosign a vehicle for her- the issue is that her father is in the Army currently stationed in Italy...the dealership knew this and they stated it wouldn't be a problem - they stated the process might take a little longer but we were aware of this. My daughter put down a $2,000 deposit to hold the vehicle. She signed what she thought was needed on her end and waited to hear from the dealership. She had to keep reaching out to the sales rep that she worked with to find out the status...in the meantime the bank had mailed out a check in full for the purchase of the vehicle. She reached out to let him know that she had the check and he stated that there was still paperwork that still needed to be filled out (paperwork that I am sure she could've signed the day she went in to buy the vehicle)...She waited a few days and still didn't hear back from him. I finally called the dealership and spoke to the finance manager and advised him the issues I was having- I was very understanding since I knew a situation like this was going to be hard but I also advised them if they felt like this isn't something they could do they should've let it be known before any thing was done. I told him we could've taken our business elsewhere. He stated that he would have it taken care of- Almost 3 weeks later (since the start of the sale) my daughter went to the dealership with the check in hand- she filled out the required paperwork and they were going to mail her father the paperwork to fill out and return. She left the check for full payment of the car with hopes that she wouldn't have to wait much longer. 6 days later the dealership called her stating that the paperwork was going to take 4-6 weeks to get back (paperwork that was never even mailed out) and they could no longer hold the vehicle. They returned her deposit- We drove by the dealership that night and noticed the vehicle was no longer on the lot. So the finance manager lied to my daughter so that he could sell the vehicle that she had put a $2,000 deposit on (I am sure that this is somehow illegal) She was able to pick up the check the next day. So now my daughter wasted almost an entire month because they told her they would be able to do it and she still has no car to show for it. And now my daughter had to have the check cancelled that the bank issued for the full payment of the car and she will have to take her services elsewhere. Which means another credit check and another approval. I am upset that my daughter was lied to and they couldn't be honest with her from the beginning. Meanwhile her dad is overseas wanting to just get a vehicle for his daughter. So very disappointed in the services that were rendered to my daughter or lack thereof I should say.

Don’t recommend buying a used car here. Got a car here and they sold me a rusted framed car. Granted I understood every used car has its issue, but the fact they even PUT it on the lot and the rust wasn’t visible since its HIDDEN , I didn’t know. I put my faith in these people but clearly i shouldn’t have. Highly disappointed and now im stuck with a loan of a car and no resolution in sight. Would highly highly be careful of this place when buying. Very upset with my experience and my outcome, can’t do much since of course the car was sold “ as is” and only realized this issues MONTHS later. So now i have a rusted framed car that I know i didn’t do, and a loan to pay! Would give this place zero stars if possible.