Trusty Cars and Credit/ Budget Car Mart

Ron was very helpful in getting me into my clean ecosport which I am very happy with. And the overall experience was absolutely wonderful I highly recommend them.

I bought a car for my nephew here with Troy, and the service was absolutely amazing. This place is really great everyone was very friendly and helpful. The manager was truly 5-star; she answered all of our questions and made the whole process smooth and easy. They also gave us the best deal possible. I highly recommend this place!

I had an amazing experience. Jacob was very helpful. He took my budget into consideration and still made sure I left in an amazing car. I’ll definitely be returning when I’m looking to upgrade. I highly recommend this dealership to anyone looking to get into a used and improved vehicle.

My son bought a car and the light came on ON THE WAY HOME from overheating! The dealership didn't care (as you can see from other reviews, its not uncommon--they clearly never care). Now he has a vehicle he can't drive because it turns out, the engine needs replaced! There's NO way I believe they don't know many of these cars have issues when they sell them. I understand it's as-is, but people dont make purchases of this size assuming they're buying something that will break down on the way home. Literally. And if they are notified of major issues within a reasonable time frame, it's horrible business practice not to make it right. I don't care what the contract says at that point, its bad business. Period. I've been in retail my whole life. I cannot fathom running my business this way. Obviously they don't care about return business or word of mouth. You can see the responses to several other negative reviews... always the same soundbite. There was no encouragement to have it checked out first. My mother co-signed and the car ended up in her name instead to boot! She made it clear she was NOT trying to put the car in her name! If the application has to be run a certain way, or loan set up a certain way, that needs to be made clear--especially when the customer is telling you their exact intention and expectation. If a consumer makes clear what the understanding and expectation is, and the dealership never addresses that things will work differently--that's purposefully being "shady." This has been an awful experience for all involved. Its taken several phone calls from several people just to get anyone to talk to us. I'm assuming that's because the longer they put us off, the more standing they'd have not to make it right. This will not end here though, on behalf of both my son being deceived, my mom being deceived, and everyone else who has apparently had an equally awful, deceitful experience. Please save the half-assed "it's your own fault" reply for someone else's review. Its wasted here unless you're taking the POS car back.

So my experience was good at first but the car I got from them is far from great. I am now about to send it back to the shop for a forth time and I haven't even had the car for a year yet. It's has been sent to the shop for 3 different issues. Alternator went bad a month after I got it. Had an electrical issue that progressively got worse after alternator replacement and they had to replace the fuse box. Bad battery. And now power steering went out. Out of 10 months I have only had access to my vehicle 8.5 months. Nothing but headaches.