Dillon's Auto Superstore

Purchased a newer (2022) 15 passenger van for my child care center. The salesman Reno was knowledgeable, not pushy, and informative. We drove 2 vans and then left to grab dinner and talk it over. The next day he answered questions we had and we decided to go ahead and make a purchase. They have a great warranty and even reassured me if/when it needs service that they would give me a loaner van, which is extremely important as I own a child care center and have to transport up to 13 children. When I came to sign paperwork it was clean and ready to go with a full tank. The kids love the van, too! Thanks Reno!

We had a great experience working with Kevin at Dillon Auto. Although we ultimately decided not to purchase the vehicle, we really appreciated the time and attention he gave us. Kevin was friendly, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions about the Rivian, walked us through its features, and made sure we had a thorough test drive so we could make an informed decision. It was clear that he genuinely wanted to help us find the right vehicle, whether or not it resulted in a sale. Excellent customer service like Kevin's deserves to be recognized. If you're shopping at Dillon Auto, I highly recommend asking for him. Thank you, Kevin, for making our experience enjoyable and stress-free!

DO NOT BUY FROM THIS DEALERSHIP. I was explicitly told by the salesperson (MJ) that the car was “100% cosmetically perfect inside and out.” I was also reassured there was a 3-day refusal policy if the vehicle did not match the description. Unfortunately, neither of these claims turned out to be true. When the car arrived after a long delay, it was in far worse condition than advertised. Additional transit time and a repair they performed (for curb rash on a rim, which is still visibly damaged) significantly reduced my time window to address these issues before I was required to plate the vehicle. I received no meaningful accommodation for that lost time. The listing photos and FaceTime walkthrough did not accurately reflect the vehicle’s condition. Damage appeared to be concealed through touch-up paint and carefully angled photos. Here are some of the major issues I observed immediately upon delivery: Severe sun damage to the paint (at least five panels require repainting) Sun-damaged third brake light needing repair or replacement Bubbling and sun damage on the radio display Multiple rock chips, dents, and scratches across the exterior Three rims damaged and poorly covered with touch-up paint Interior trim (shifter/cup holder area) chipping due to sun damage Faded passenger headlight and fog lights Bubbling paint on the hood Poor prior panel repairs that may not hold over time Rear driver-side panel not properly secured Water sediment buildup around emblems and vents Rear window showing sun damage with visible deterioration While I understand that used vehicles are not perfect by any mean but this car was clearly misrepresented as cosmetically flawless. When I raised these concerns with the sales manager (Justin Bryson), my concerns were dismissed and I was told, “you signed, so it is what it is.” The dealership did not honor their stated policies or make a serious effort to resolve the situation. I was offered $1,000, which does not come close to covering the cost of repairs. I was also told by MJ that this amount was coming “out of his own pocket,” which was later contradicted by the GM. The GM initially acknowledged the severity of the condition but said there was nothing he can do at this point unless I wanna lawyer up since I signed off. Additional issues upon delivery: The car arrived extremely dirty It was low on antifreeze It had less than a quarter tank of gas It was driven to me instead of trailered, adding unnecessary mileage Overall, this was a very disappointing experience. I expected honesty and transparency, but instead I feel misled and left with a vehicle that was not as advertised on top of getting overpriced since I was mislead to it being "cosmetically flawless." Buyer beware—do not rely on their descriptions or stated policies.

Never come back! This morning, I stopped by this dealership to look at a vehicle for my business. We were greeted by salesperson Kevin Watson, whose attitude was unwelcoming from the start. When we asked to inspect the vehicle and take it for a test drive, we were told that the battery was dead and needed to be replaced, so a test drive was not possible. It was disappointing that a vehicle being offered for sale was not ready for customers to evaluate. What made the experience even worse was the condition of the vehicle. The interior was dirty, and the cargo area in the back was filled with old sofas. It did not appear that the vehicle had been cleaned or prepared for viewing by potential buyers. Overall, the experience felt unprofessional. We will not be returning and would not recommend this place.

Where do I start,Purchased van they agreed to “repaint” hood and replace tailights,Almost had me sign the completely wrong paperwork for another company, Messaged me the next day, asking if I was still interested in a vehicle as I just wrote them a check clearly massive lack of communication in this business, No communication on when I was getting my vehicle delivered to me I had to reach out to them, Delivers my vehicle from Lincoln And already had an error on my dash for the “” new tail lights that they put in reached out to them and was told there is no warranty on a new tail light they just put in the day before I would highly advise staying away from this place. I understand at the used car dealership was this place does not have their stuff together