Priority 1 Automotive Services

I absolutely love this mechanic shop. I cannot recommend it more. I’m not being bribed to make this review I genuinely love this place. I’ve taken my car to other places and get taken advantage of for services I didn’t need. Matt is amazing, he takes time to show you what the issue is in your car . He’s extremely honest. I originally came in for brake pads and rotors because another place said I needed them. Which was suspicious because I had gotten new brake pads and rotors recently. He told me this was indeed false and I don’t need these services done. Instead he showed me the ball joints that were very damaged and said it was in my best interest to fix this issue. He was able to get the part less than an hour later and get my car in. I’m very grateful because I had heard a clunk in the front passenger tire . I’d taken it into a different mechanic shop numerous times for the weird sound. It was overlooked and finally Matt found the issue. Highly recommend!

If you’re looking for an honest, reliable, and top-quality automotive shop, Priority One is hands down the best around. We have been with them since 8/5/24. Mathew runs an exceptional business with professionalism, integrity, and customer care that truly stands out. From start to finish, the quality of service exceeded every expectation. Mathew was incredibly transparent throughout the entire process, clearly explaining everything, keeping me informed, and making sure there were no surprises. That level of honesty is rare and deeply appreciated. On top of that, the wait time was impressively fast without sacrificing quality. It’s clear that Priority One values both your time and your trust. If you want outstanding workmanship, fair service, and a shop that genuinely puts customers first, Priority One is the place to go. Highly recommended!

The only place I'll take my vehicle to, they don't beat around the bush they'll give it to you straight, and if you get work done by them they will take care of you. About as honest and trustworthy as you can get for a car shop in town. they own up to mistakes if they make them, which everybody's human, and they'll do their best to correct that mistake at almost no cost to you.. My suggestion next car trouble you have take your car here and just compare how you're treated there compared to everywhere else you've taken your vehicle!

I had the unfortunate experience of having my car break down on a Saturday afternoon. Morning morning I started calling places to see if I could get my car in. I knew getting a quick car appointment would be challenging. But my first call to Matt resulted in an “maybe today, but definitely tomorrow morning appointment.” I arranged for my car to be towed to their location. Sadly, he had to tell me the transmission was a goner and not worth replacing. 😩 He was really apologetic for not having better news, answered all of my questions, and told me it was no problem leaving the car in the lot for a few days until I could figure everything out. When I went to clean out my car, one of the technicians kindly removed the license plates and Matt gave me a name and phone number to contact for salvaging my car. And he did not charge me for anything! He said I had “bigger things to worry about…” So true and appreciated! I would also like to add that the tow driver and the person from the salvage place all knew Matt and it was obvious that they had dealt with him before and felt highly of him. Matt did not talk down to me or try to convince me to get a very costly repair. He was honest and considerate. I think his professionalism and consideration helped keep me calm enough to get everything taken care of. So I wasn’t “technically” a customer, but will forever recommend them!

Called about exhaust issues on a friday, they took care of it on saturday (a weekend) within 2 hours of me dropping it off, all for a great price. They also did a serpentine belt on a previous vehicle of mine for only 90$. Great price and great service.