Friendly Honda

What a wonderful experience at Friendly Honda. Tony was very pleasant to work with and very knowledgeable. The finance team, John and others were so helpful and went above and beyond. I left with a feeling of relief as I drove away in my beautiful 2026 Honda Civic. Ask for Tony! He will take good care of you!

I recently purchased a new Honda Odyssey from Friendly Honda, and the experience was exceptional. If you are looking for a straightforward, modern buying process—honestly, as close to a Tesla sales experience as you can get at a traditional dealership—this is the place to go. Cayden and the team were fantastic. There was no awkward haggling, no hidden games, and no high-pressure finance tactics. They were just straight to the point, fair, and made every step easy to understand. It was a completely hassle-free transaction from start to finish. I highly recommend giving them your business if you want a seamless, professional car-buying experience.

Amazing experience. Bought a prologue Elite. Robert and Jason made the process very smooth. I drove 3 hours to pick up the car and I was out within 30 minutes. Amazing team, no bait and switch tactics like other dealerships. Highly recommend!! Thank you team!

My husband and I had an amazing experience with our salesman Cayden Nutgrass. He was so patient, informative, helpful and not pushy. We were in Springfield for a family members wake and our car was acting up and it ended up that we needed a new engine. We weren’t going to spend $10,000 for an engine so we had to get a car and we were 3 hours from home. When we first arrived the manager, I believe it was Carlo gave us a great deal on the trade in and between, him, Cayden and the gentleman in the finance department, Atticus, they made the whole experience smooth and as painless as possible!

Overall my wife and I buying experience was neutral, neither good nor bad. Just a transactional sale. Nothing above and beyond to keep me coming back in the future or memorable. Sales person we worked with did do a well job working our deal, but that’s about the only positive out of this experience. Finance guy seemed rushed and wanting to get us out the door. I was wanting to verify all the numbers as we were signing. And just seemed like they were ready to move on to the next person. Which I get, they seemed busy, and they were remodeling, but I did call head late morning to give the all my info so this process wouldn’t take long, 2+ hrs later… especially with a new born. My wife also had license plate covers on our trade in, one broke moving the plates, but we didn’t notice until after we looked at the new car. Not a big deal they weren’t expensive, but that’s not the point. I would think someone one would have told us, “hey your cover broke, can we get you a new one just like it?” (Not the dealership version) Or at-least tell us it broke, not just let us find it and have us ask you about it. They did give us a dealership version though lol. FYI, here or any dealership, do your own research on what your buying interns of features, warranty, connectivity. I’m normally proactive in learning about new features, warranty, etc when buying a car. But to be honest google/ai will help me more than asking any questions here. Again, this was my experience and my own opinion. So to summarize, this was a transactional sale. Would I come back? Yes, if the deal is good enough. I just felt like I had to have all my ducks in row and ask a lot of questions to learn/double check everything. Vs them being proactive and going though everything with me.