Audi Napa Valley

Audi Napa Valley is hands-down one of the best dealership experiences I’ve ever had. Everyone was warm, welcoming, and genuinely helpful. Tanisha helped me get into my Audi RS3 8V and she was phenomenal—great communication, super smooth process, and she worked with me to get the deal done without any stress. They trusted me with the test drive, let me take my time enjoying the car, and made the entire purchase feel exciting and easy. Even on pickup day (when it was raining), they went above and beyond—let me come back so they could refill the gas, re-detail the car, and make sure the interior was properly cleaned again. We also caught a small issue with the passenger light visor and they handled it immediately. Truly 11/10 customer service. I’ll be back for my next Audi 😊

One of the most pleasant car-buying experiences we’ve had—which says a lot. Our lease was coming up, and while we were only casually exploring options (we had even preordered another vehicle), we decided to do some comparison shopping. I was surprised by a promotion on a new Audi Q5, so I submitted an online inquiry and immediately heard back from Devin. We went back and forth on the vehicle we were interested in, and after I shared details about our current lease, Devin offered to run numbers for a trade-in. I gave him a target monthly payment, and he worked with his manager to make it happen. Throughout the process, he was friendly, responsive, and never once came across as pushy or salesy. He was transparent about our trade-in value and provided clear quotes for two different trim options. Since we live about an hour and a half away, we were understandably cautious. Jay, the General Manager, reached out the evening before our visit to offer the option of completing the finance application in advance so everything would be ready upon arrival. The next morning, Devin confirmed we were approved and shared the final lease terms. To be honest, we half expected things to change once we got there—either a different monthly payment or a lower trade-in offer. Instead, the experience was exactly as promised. Devin greeted us right away, had the car ready, and after a quick test drive and trade-in evaluation, they honored the original sight-unseen offer and presented the same deal we had been quoted. We were in and out in about an hour. From start to finish, Devin was professional, approachable, and easy to work with. Even after the purchase, he remained responsive—quickly replying to a couple of follow-up questions (even on his day off) and ensuring someone else followed up to assist. All in all, this was truly one of the best dealership experiences we’ve had. Highly recommend both Devin and Audi Napa Valley.

Huge thank you to Napa Valley Audi for an amazing car‑buying experience! We recently purchased an Audi Q5, and it’s honestly one of the nicest vehicles we’ve ever had. Special shoutout to Samir Childers—he did absolutely everything we needed to make sure we drove home in the exact Q5 we wanted, and at the best price possible. His dedication and customer service were top‑tier. We’re thrilled with our new Audi and grateful for the exceptional service. Thank you, Napa Valley Audi!

My Sale Person name Ashely Flores SHES SPECTACULAR my experiences from trading in my car through the end of signing my new 2026 Q5 Audi is a Breeze , and for the whole NAPA AUDI TEAM. GREAT TEAM , 💯 recommended

My experience at this location was excellent. Jayden is a wonderful young man who made the entire car‑buying process easy and enjoyable. Everyone we interacted with was friendly, welcoming, and respectful. There was no pressure, no pushy sales tactics, and we truly felt comfortable throughout the process. We left with our new car feeling extremely pleased and confident in our purchase. I would gladly recommend this location to others.