Carson Cars

I will thankful 🥹 from Carson cars and team they got me really god car 🚘 and the service was done smoothly with in 3hours with finance and everything, main thing I was upset from last 2 days where I can’t get a car from other dealers due to recently repo but they given me inhouse financing and helped to get honda accord thank you Carson and team 👏👏🙏.

What a amazing experience have to share.Most definitely will be coming back, purchased.My first car here, they made it for a slightly walked me step-by-step and made sure.I got the car in my dreams.But more.Can you ask for thank you so much Carson Cars

Some people love car shopping and some people don’t. I am on the latter half of that equation. After having a horrible experience at a different car dealership, (Trucks Plus NW, don’t waste your time going there!) my sister and I randomly ended up at Carson Cars in Lynnwood, WA. The minute we were pulling into the lot I felt better. We were greeted kindly & appropriately. We were treated with respect and were not jerked around over prices and affordability. They respected my price point and didn’t show cars that were too high or too low in price. I ended up getting a really really good deal from them. I will always go back to this lot to purchase used cars. (Actually any cars because I damn sure will never be able to afford a new one!) When I was inside waiting for them to work their magic and get me into the car, they cleaned the car up really nice and installed the temporary plates on the vehicle for me. Being a female shopping for cars can be extremely difficult. This place did not make it hard for me, did not make me feel uncomfortable, and did not treat me like a simpleton. I HIGHLY recommend Carson Cars!

Had been shopping around for a Mustang and came across this one at Carson Cars. Sales team was always polite, in a good mood as well. My salesman was Trevor and Scott was our finance manager for the purchase. They definitely helped us get the best deal we can that worked out for everyone. I'm grateful for them going above in beyond to make sure everything went smooth. They were transparent about everything and made sure that noone lost their time. If your looking for a vehicle, I highly recommend stopping by and asking for Trevor or Scott. Thank you guys!

Test drive, sale, and financing on 8/6/2024 went fine. They met me in Bellevue the next day to swap vehicles because the headlights on my purchase required repair that they couldn’t do same day. I appreciated this since I live south of Tacoma. However, it took them over two months to pay off the loan on my trade in. So I continued to make payments on two vehicles until they finally paid it off. All the while having it listed for sale on their lot. Communication was abysmal. I did eventually receive a refund for my payments on the loan but this was really stressful. I paid off my new to me vehicle 13 months after the sale date on 9/2/2025 and was owed a prorated amount on my unused gap coverage. I emailed and called multiple times between Sept 10 and Dec 19 this year. Again, terrible communication and customer service. I randomly received a check yesterday 12/31 for $606 when I expected closer to $655 considering the terms and basic proration math. No statement was included and I have not heard from them since my last email on 12/19. If you want to buy a used car here, you should reconsider. Don’t expect any decent customer service after the fact. I’m pretty disappointed and I had hoped it would turn out otherwise. I won’t be returning and won’t recommend Carson Cars to anyone. The only reason I gave any stars is because of my experience on the day of the sale and they met me a little closer to my home to swap vehicles. Otherwise, it’s been a stressful experience when it could and should have been otherwise. I have tried to be fair and balanced in this review.