Austin e Autos

I purchased a Tesla Model S from Austin E Auto, and I had a great experience throughout the entire process. To be honest, I have always been skeptical of used car dealerships because of some bad experiences I had years ago. However, this dealership completely changed my perception of the used electric car buying process. The entire experience was straightforward, transparent, and low-pressure. They made it incredibly easy to test drive electric vehicles without making me feel uncomfortable or rushed. I also appreciated their no-negotiation pricing model. Instead of spending hours haggling, the process was simple and efficient. Unlike many dealerships that surprise buyers with excessive fees, their fees were minimal and clearly explained. They even included a free EV charger with my purchase, which was a nice bonus. The vehicle I purchased had relatively high mileage, which initially gave me some hesitation. However, it drove like a much newer car during the test drive, and after putting more than 1,000 miles on it, I have not experienced a single issue. What stood out most was that the entire buying experience felt adapted to the modern era, where customer satisfaction and reputation actually matter. The staff treated me with respect, gave me space to make my own decision, and delivered exactly what they promised. If you’re looking for a used electric car in the Austin area and want a stress-free buying experience, I would definitely recommend Austin E Auto.

I have bought a lot of cars in my lifetime and I have to say this was the best experience I have ever had. Angela is so cool, very knowledgeable, and encourages you to take your time, no pressure sales. They gave top dollar for my car and have no hidden fees on the sale. The business is so clean, I enjoyed the organic snack options, nice clean restrooms, and the Meyers soap. Definitely check them out!!

⭐⭐⭐⭐⭐ Outstanding Experience with Austin e Autos I recently purchased a Tesla from Austin e Autos and traded in my BMW X5, and the entire experience exceeded my expectations. From the initial inquiry to the final delivery, the process was smooth, transparent, and stress-free. A special thank you to Denis Moreno, who provided exceptional customer service throughout the transaction. Denis was knowledgeable, professional, responsive, and genuinely focused on helping me make the right decision. She patiently answered all my questions, guided me through every step of the purchase and trade-in process, and ensured everything was handled efficiently. What stood out most was the honesty, attention to detail, and commitment to customer satisfaction. Trading in my BMW X5 was straightforward, and the Tesla purchase process was seamless and hassle-free. If you’re looking for a dealership that values its customers and provides outstanding service, I highly recommend Austin e Autos. Thanks again to Denis Moreno and the entire team for making this one of the best vehicle-buying experiences I’ve ever had.

So, I have to take time to write this review because Issac and Stephanie literally came to the rescue. I was about to sign off on a vehicle at another dealership when they tacked on several charges and fees. I was so disappointed that the “out the door” price wasn’t what I was told. I called Isaac over at Austin EAutos and he gave me his word that their out the door price for his vehicle was the bottom line price. I went in with a pre approval and Stephanie had all the forms ready for me to sign and drive. I am extremely happy with their lightening fast service and friendliness. Truly deserve all the stars this review can give. If I had more money I’d buy another car from them! Thank you guys!

I originally left a positive review after purchasing my BMW 530e because the dealership addressed a parking sensor issue shortly after delivery. I appreciated their responsiveness at that time. However, additional issues became apparent after living with the vehicle. Within approximately 30 minutes of leaving the dealership, I received a “Park Distance Control unavailable” warning when putting the car into reverse. Diagnostic scans later showed an active PDC fault as well as a previously stored collision event in the system. Notably, the dealership’s original listing photos also showed the Park Distance Control display with the left-front zone not active prior to purchase. During the sensor repair process, I discovered additional front-end concerns that were not apparent at pickup, including a cracked active grille housing (a functional component that opens and closes for cooling and efficiency), a cracked foam crash bar behind the bumper (an impact-absorbing safety component), a bent front bumper that appears to have been repaired rather than replaced, missing mounting components, and noticeable paint lines and orange peel consistent with prior repair. Taken together — the inactive parking sensor in the listing photos, the immediate post-delivery system failure, the stored collision event, and the condition of the front-end components — this reflects issues that were present before I took ownership, not normal wear that developed later. Over six months of ownership and fewer than 7,000 miles, the front bumper has shown excessive paint chipping compared to my prior ownership of the same BMW model under similar driving conditions. I raised these concerns with management. The dealership declined further involvement, stating the issues fall outside of their short-term warranty. The staff was polite during the initial purchase and early follow-up. However, buyers should conduct thorough inspections and consider an independent pre-purchase inspection before finalizing a purchase.