Austin Auto Assistance LLC

All of the staff at Austin Auto Assistance were wonderful. Especially Sam he went above and beyond to help me get into my new vehicle. He helped me find the vehicle and deal that best benefited me and my budget. They are super great.

Humberto was a huge help and made the whole experience really easy. He was friendly, professional, and took the time to answer all of my questions without making me feel rushed. He kept me updated throughout the process and made sure everything was taken care of. I really appreciated his patience and great customer service. If you need assistance, l definitely recommend asking for Humberto. Thanks again for all your help!

Best service In Austin,Tx. Mr. Humberto, the guy who took care of us, the best salesman in Atx. He took care of us with such kindness and made the process super easy. Shout out Austin Auto Sales.🙌

I do not recommend getting a car from here. I bought a car a year ago and it almost immediately started giving me problems. I left it with the mechanic at this place and it took forever for him to "fix it". I was supposed to get a new transmission put in and the mechanic used the excuse that he "accidentally" put in the incorrect part? It was absolutely ridiculous. At this point I got the car back and it felt horrible to drive. It left me stranded in the middle of the road multiple times. So obviously, I had to take it back to the shop. It has been in there since December if I'm not mistaken and the mechanic will not answer any of my calls or messages. I reported this incident to the man that works here who sold me the car and he pretty much said it wasn't his problem and that I had to talk to the mechanic. So I am being ignored by this mechanic and the guy who sold me the car. I had been paying for this vehicle for a year, wasting my money while only having driven it for max 2 months since I bought it. I don't know if any other clients from here had this happen to them or if I am the first one but I hope to be the last person this happens to. Please avoid coming here to buy a vehicle, I wouldn't wish this horrible situation on anyone.

Would give less than a star if able. Love buying a car for cash and then having to fight for title and registration sticker. Been over 2 months and still getting the runaround. Place is a scam.