Auto Finance Advantage

Steven and Mateo were GREAT! God sent them just for me! I had a trade in that was crap and they still made a way for me to walk out with something to DRIVE! I’m so thankful for the adjustments they made that made me feel comfortable and reasonable. I will definitely recommend them to everyone! This was an awesome experience with purchasing a vehicle. They are very nice and understandable. Need a vehicle COME TO AFA!

The staff were incredible. I can’t express my gratitude to Mateo enough. He was patient with me and wanted to make sure get the car I wanted and that I wouldn’t be in a bid of high payments. Steven was very helpful and making sure I understood everything before signing it. Chris was a major help with the process making sure I was comfortable before leaving. The whole staff is amazing and I highly recommend going there

UPDATE: I contacted the owner prior to this review he laughed at me on the phone, didn't show any sympathy about what could have happened and asked what do I want him to do. Also, he told me it's a 100 dollar fee for any type of checks towards the vehicle??? I'm a certified mechanic and have already fixed the initial problems and will only contact them to make payments. I wouldn't dare take their word about the drive ability of the car so please disregard his response. 5 LUG NUTS LOOSE ON FRONT PASSENGER TIRE 2 LOOSE ON FRONT DRIVER ON THE DAY OF PURCHASE!!! YOU MUST PAY FOR ANY VEHICLE CHECKS EVEN IF THEY CREATE THE ISSUE PLEASE ADVISE!!!!!!! The mother of my child purchased a 2013 Maxima from this establishment and noticed the car was running funny like it wouldn't accelerate or it needed tires. She informed me that it had a 50/50 warranty (BIG SCAM) so I told her take it back to get checked while it's still under warranty. She took it back by the end of the week and was told that it needed a sensor by one of the technicians but I told her that sensor wouldn't create the issue she has. The service manager came out and told her she wasn't supposed to get a free check and asked for payment and if she needed anything else checked that would be an additional payment. I advised her to just leave until she had a male figure with her and I would take the car to an accredited shop. We went to take it to a shop over the weekend but soon as I got in her car it felt like the tire was loose so I pulled over and lord behold. I attempted to talk to management about the seriousness of this internal issue but was told she never told them the tire was loose (she is not a mechanic) and she didn't want to pay to get it properly checked. Also, the service manager insinuated that we probably loosed the lugs ourselves and constantly cut me off during our conversation. We are awaiting a call back from upper management and hoping for more professionalism on the discussion of the negligence in the service shop.

Okay so this is the REAL scoop about these smooth cats 😍 they’re super nice to you at the beginning you’re definitely going to get in one of their cars (unfortunately) it’s going to have major problems they let you drive off you call or come back because the mechanic issues you’re having. Allegedly there is “”50/50 warranty”” they will gaslight the heck out of you so they don’t have to do the work mind you the payments are every two weeks you don’t get a break spending money on the pretty lemon. So I’m back at square one of not having a car because of major mechanical issues. If you’re bored and want to donate your life saving away please come here!

I didn’t even mean to give this company 1 star . I came in the first week of March explained my situation in needing a car ! Mind you THE MONEY was never a problem. I told them I was unable to get approved at a dealership because my credit. Again my income was never the problem. I was tired of spending all my money in rentals to get back & forward to work. Long story short. This company took advantage of how much income I bought in monthly. After me getting my money all the nice customer service stuff went out the window. I ended up getting a 2011 Buick. With already over 170,000 miles. I put 2500 down and was paying 300 biweekly. The first two payments I was charged around 600 bucks because tags and taxes. Tags I still never received ! The first week driving the car I told them all what seem to be wrong. Mind you my ac never worked it’s the summer I drive a hour away from home to work and a hour back. So the first few times I bought the car back to them they supposedly fix whatever was wrong after Hailey explained the warranty wrong to me. Two weeks ago on my way to work my serpentine belk came off mid traffic. I could have easily lost my life. I called and told them they told me they were trying to get it towed if it’s in my contract or not. It’s not a mechanic issue I caused so I’m not sure why they tried to charge me over 1100 for the tow and how much ever to fix something I didn’t do. When I tell you after these people got all my money all the customer service stuff went out the window. It did. Everytime I call or came there to see what was going on with my car I was made out to be a problem. When I told them that I couldn’t afford to do any of the stuff they asked as far as paying for any of the things they tried to make me responsible for. They didn’t even let me get my things out the vehicle myself. I never missed a payment got high insurance for nothing I was sold a car that was not reliable I didn’t even have the car 45 days . Then after they still ask me for the payment. I told them I wasn’t paying anything and they could keep the car because they got over on me big time. Then claim to be Christian’s. You don’t treat people any kind of way and expect good things to come. That’s my lost. But I wouldn’t refer any one here if they was giving cars out for free. This is a terrible buy here pay here! They know the cars are not worth the money they are asking for they charged me 15,000 for a car with almost 200,000 miles that couldn’t even get me a hour to work and back. Then Hailey is very very rude !!!! Then she tries to make it seem like you are being an issue when you are asking questions they’re unable to answer. Again i was taking advatange of from the jump. My lesson is learned and there’s will be eventually too. Not a car on that lot is worth driving. Or wasting money on and the warranty is a scam ! I’m actually looking into legal actions I may be able to take ! But this company never in a million years will get any good reviews from me that’s directly or word of mouth. I will let everyone know this is the biggest scam. Idc if you only have 5 dollars take it some where else before you decided to do business with this company. You all are liars and crooks. I have witness. You can say whatever you would like in your response. Again you all sell lemons. When I purchased this vehicle it already has issues I told you all that the first week of me driving it. I’m not going to go back and forward wit