Jaguar Warwick Certified Pre-Owned & Service

JAKE, KAPLAN JAGUAR OF WARWICK RI Has one of the best service advisor ever, she was born for this job. Bernadette, Service Advisor, a.k.a. “ Bernie” In a word She’s Awesome, Great, and Wonderful. Bernie, and the entire service team is very professional sufficient and kind. my vehicle was service in a timely matter completely. I was treated with respect and dignity. as always The loaner program was excellent in the choice of vehicles as always. I purchase two (2) vehicles as a direct result from receiving excellent customer service at dealerships like this one Jake Kaplan Jaguar. It’s because of the Bernie, and her service department, i will Always refer all my friends and family to have a Beautiful Buying experience at Jake Kaplan Jaguar / Land Rover dealership so they may maybe be treated like kings and queen With total satisfaction from the service team. Phenomenal.. " thank you very much" For actively engaging and addressing all of my service Needs, keep doing exactly what you're doing don't change a thing you are truly the number one dealership in New England. Especially in Warwick and Eastern, Connecticut. Thank You !

I had a very professional experience with the dealership and Caren Daou. Responsive and informative, without overdone sales pressure. I considered my options for a couple days and came back to buy the Panamera 4. I am very satisfied with the purchase process and the car itself. Thanks

When looking to purchase a Range Rover for my daughter, there was no question in my mind that I was going to give Mike Hiraldo at Jake Kaplan's a call. Mike immediately answered my questions through email and I had a variety of options on the vehicle within 24 hours. On the day of pickup, he spent time with my daughter reviewing how the car works and going over all safety features and of course reminding her not to scratch the famous rims on the tires! Mike and the entire family at Jake Kaplan's Warwick has always treated us like family and that is so important to me. I will continue to send any friends/family members looking for a Range Rover or Jaguar in their direction. Their approach to customer service is like no other. Mike makes himself available for questions long after the sale is finished. Thank you for making my past 2 experiences fantastic!

Jake Kaplan's went above and beyond to make the purchase of my first Range Rover everything I hoped it would be. Mike Hiraldo is an amazing salesman, and a testament to why I travelled from NYC to Rhode Island when there are plenty of Land Rover dealerships around me. His professionalism, knowledge, and accessibility made this a very seamless and enjoyable experience. I think it's safe to say that this is my first of hopefully many deals with Mike and Jake Kaplan's. Could not recommend more!

I went into the dealership thinking I would just test drive the F-Pace for fun. I was pleasantly surprised by the level of customer service provided by Mike Hiraldo. Mike was very nice and attentive and made me feel comfortable with the vehicle and the dealership. After just one visit he won me over and a week later I came home with a new F-Pace which I LOVE. Really great buying experience. Glad I made the Jaguar choice.