Norman Hyundai

I had a great experience at Norman Hyundai from start to finish. Marlo Rivera was incredibly welcoming and accommodating throughout the process and made everything easy. I really appreciated that the entire team jumped in to help get the car I ultimately purchased out of the showroom so I could take it for a test drive. The level of teamwork and customer service stood out! The finance process was also refreshingly smooth. I had mentioned that I didn’t want to spend hours going back and forth, and the finance team respected that and got straight to the point without wasting my time. Overall, a great experience all around and I’d definitely recommend Norman Hyundai and Marlo to anyone shopping for a vehicle.

Man what an experience, I was created by a very professional team when I got there. I had pretty much had everything done over the phone. When I got there the car was ready for me to drive air conditioner already cool. These days it’s a hassle to go to a dealership to get hawked over. Not here! Regular folks that are here to help not here to sell. Definitely sold this retired Marine. Thanks you time and time again

This place is really good at considering your time and letting you know all the steps you need to take to get into a new car!!! They work with people who don't really have the best credit while at the same time still honoring their word. Very professional and clean, with ethical standards! I recommend that you guys ask for Gerald, who definitely does wonders while making the process efficient at the same time!! Great salesman and dealership for anyone looking for their next car!!

I had the best experience buying my first brand new car. My car went out on me and the next day I went looking. Everything I wanted at other dealerships were bought and Hyundai helped me through every step of the way. I told Bryce where I wanted the payment to stay around and asked me what I wanted with features, color etc... They were very patient and accommodating and kind and listened to all my wants and needs. I would 100% recommend Hyundai in Norman and Bryce with your car shopping needs!!

Firstly, I will say this is the most pleasant experience I’ve had buying a vehicle. They were able to get me a deal that seemed so good I didn’t believe it until I had the papers in front of me. Osanta was fantastic, probably the best salesman I’ve ever worked with. I work from home with two kids, and he brought the car to my house for me to drive it, all of the financing was done digitally, and they delivered my car when it was done. Adam in finance and Clint were fantastic too. The only reason I am not giving 5 stars is that there was a paper in my digital financing I didn’t understand, and they transferred me to Jennifer (I believe that was her name). She was immediately aggressive, stated if I wasn’t comfortable signing that form I could give up the deal. I asked again what the paper meant, she said it’s required by the only bank that approved me so if I didn’t want to sign it, I could give up the car. When I asked to speak to someone else because I didn’t like she way she was speaking to me, she denied being rude, laid the phone down, and loudly shouted- “UGH this lady is something else”. The next person who came to the phone, Keith, explained the form with no issue and I carried on with my signatures, but was very upset with that treatment. Overall, I recommend the dealership. I HIGHLY recommend Osanta. But I strongly recommend never allowing Jennifer to work in customer service again.