Cincinnati Auto Haus

Faleh was incredibly helpful. Took my car in for an emergency tire plug and he took care of it right when I got in there. 10/10 would recommend coming here for your car needs/searching for a car.

First off I didn’t go to Cincinnati Auto Haus to purchase a car, I thought I needed new breaks. I read another review saying they’ll also do auto repair. I called and scheduled a break job with Faleh. Turns out I needed breaks and rotors. I was in shambles lol but he really worked with me on the price of repairs, even covered a part he thought I needed. Repair was done within a few hours, I didn’t have to do anything but drop the car off.The breaks is breakin’ so he did a wonderful job. I still can’t thank him enough. Faleh is heaven sent!

I had my car serviced at Cincinnati Auto Haus for a blown exhaust and brake pads replacement. Faleh is incredibly kind, knowledgeable and took care of my car promptly. What impressed me most was their fair and reasonable pricing – no outrageous charges. Highly recommend their affordable and reliable service!

Just want to say to anyone considering buying a car from here that doesn't know much about cars - don't. I've read many reviews on here where people have bought a car and then it breaks down on the way home. That's simply going to happen when you're buying a car that's very cheap and you're not allowed to get an inspection on it. I suppose the guy has his reasons but there's many simple solutions so that both parties can be happy - unless all of the cars are literally junk and he would never make another sale again. If you know a lot about cars or know someone that could go do an inspection right on the lot for you, the yes, this is a great dealership. For that aspect alone, I gave this place three stars. In my personal experience dealing with this place, I was disappointed. Also, please do not take this review and brush it off if you are considering buying a car and read the other five star reviews. I'm pretty sure this guy writes them himself or gets his friends to write them. On a lot of the one star reviews, he denies that they are true and claims that there is no record of the sale. He is most definitely lying and it doesn't take a rocket scientist to figure that out. Just beware and happy car shopping!

I put one star to write a comment, not for my personal experience. I read reviews to give me somewhat of an idea of what I would experience working with a particular company. The responses to people's comments about their experiences are otherworldly and unlikely anything I've heard of. If you really loves this company and just want the best for your customers, you can simply say, we apologize for your experience and we'll be happy to help any way we can. Instead it's pure unprofessionalism which leads me to believe the reviews. Good luck to anyone purchasing a vehicle here, but I will purchase elsewhere. Thanks