Maximus Auto Group, LLC

Title: Outstanding Service from Jess I had a fantastic experience working with Jess when purchasing my new car. From start to finish, she was attentive, knowledgeable, and genuinely focused on meeting my needs. She listened carefully to what I was looking for, explained my options clearly, and helped me navigate the purchase with ease. Jess made the entire process smooth and stress-free, from selecting the right model to securing financing and arranging delivery. Her responsiveness, transparency, and genuine care truly stood out. I’m thrilled with my new car and grateful for Jess’s exceptional service. Highly recommended.

Amazing people to get your car come buy your next car and they will work with you !

After 3 months of back and forth with no communication or resolution, I am editing this review. If I could give a negative 5 stars I would. We bought a car for my son back in February, or so we thought. After paying our down payment, signing the paperwork, and taking the car home. We received messages stating the loan company couldn't verify my income after the fact. Also during this time, about a week after we brought the car home, the check engine light came on with 9 different codes including major codes that would cost us thousands of dollars for this hybrid, it was beginning to stall on the highway and cut off, as well as when we checked one of the tires, it was almost shredded from major wear and tear, not sure how this all got past their so-called A1 mechanic, but I truly believe it was never checked out and the codes had been cleared. We took the car back to the lot. It took them a week to tell us their mechanic did a diagnostic on it and it came back with 2 minor codes that could be fixed and they expected us to pay for it. Needless to say, we decided to just get another car. We were approved for another car supposedly, came in to sign the paperwork sat for an hour, for another issue to come up. I could hear the conversation between the agent and whoever was on the phone and them telling him there was no approval. Mind you at this time we had already expressed we wanted a refund, but they keep coming back with solutions and stating that they can get us approved for another car. In the last two weeks, the agent reached out to my son stating he found a car off the lot that he got us approved for, but now tells us the CEO wants us to purchase a car on the lot. We constantly call and no one answers the phone, I called the agent's phone and no answer, but when I send a message stating we want our money back or we will be taking legal action because we believe this is a scam, someone can all of a sudden call me back. The agent stated that he had gotten us approved for multiple cars, but the CEO wouldn't let him sell it to us. I don't know what kind of business you'll are running, but you need to do better. We don't want anything from Maximus Auto except our deposit. You have until Friday or I will be reaching out to the State Attorneys office, the DMV, Social Media, BBB, The News, as well as anyone else I can think of. This is your only warning!

I've been trying to purchase a car from them for 3 days. I can not get anybody to the phone that knows what's going on nor can I get a buyers order to send to my bank for payment. By far the worst car buying experience I've had. There is no way they actually sale cars at this place. I finally decided to buy a car from another location.

Do not buy a car from this place I had my Mercedes-Benz for only 10 days and the transmission is going out. The heat in my car does not work. The air conditioning in my car does not work. The right side mirror doesn’t work. The right side signal does not work. This company does bad business. Please do not waste your time and your money going here. and my cruise control on my car does not work. I had a flat tire when I bought it, had to be plugged and I keep taking my car to the mechanic and the mechanic cannot figure out what’s wrong with the car after three or four days they basically sent me to another mechanic and now this mechanic is not gonna work on it because the owner didn’t confirm for him to work on it so now I am stuck with a car that’s gonna break down on me any minute so do not get a car from here unless you want to buy a lemon car that will only last for 10 days and my dashboard warning lights are on all time all the time and will not go off and I put my car in drive it sound like I had it in neutral. I sat and waited for about five minutes and I finally got the car to move, drove it straight to the shop where I bought the car from and they cannot fix it so I will have to come out of pocket and fix the car myself.