Findlay Cadillac Henderson

I had the best experience at this dealership. I walked in looking for a CT5 V series or a black wing. The moment I walked in I was greeted and helped. Taylor was super helpful and knowledgeable. He treated us with respect and kindness and made us feel welcome and heard. He definitely has attention to detail and heard all my questions and concerns making sure I was getting what I was looking for. I felt disappointed and disrespected in the other dealership and when I came here I knew I was going to be walking out with my new car. I am soooooo in love with my new 2026 Cadillac CT5 V series. I got it in the color typhoon which is a beautiful green color and it has the black wing seats I love this car so much and I have been receiving so many compliments to my car. We are from California and they helped with the whole change of name and registration process we need to do with the dmv. I highly recommend this place all their staff were amazing, friendly and knowledgeable people. I will definitely be coming back to this place again in the future because I have another car in mind. Thank you guys for such an amazing experience we truly appreciate you all.

Alex Milewski is the guy if you’re on the lookout for a car to purchase!! I went in knowing what type of car I wanted just not sure what model/year but I was in luck with my salesman. Alex is so knowledgeable and informative about practically any car and its features, this made picking the right one so much easier. He also made me feel very well reassured that the car I was planning to purchase was mechanically working perfectly and safe to take off the lot, especially because it was a used car. Thank you Alex for making the process so smooth and for your attentiveness through every step! Another shoutout to chris the finance manager for the assistance on my warranty! I feel confident in my decision thanks to these two

I Submitted an on-line request to look at a Cadillac Escalade IQL and Courtney from Findlay sales responded right away and was even able to schedule a maintenance appointment for my Cadillac SRX. Courtney was very responsive as I made a couple of changes to my appointment and I found her to be refreshingly honest, extremely knowledgeable, and very professional. I finally decided on the VISTIQ and I am thrilled with my new car. If you need help at Findlay, ask for Courtney!

During a recent visit, despite the ongoing construction at the dealership, I was promptly assisted by Mr. Refael, a salesperson who efficiently guided me to the vehicle I had viewed online and addressed all my inquiries. I returned the following day to finalize my decision and proceed with the purchase. Mr. Smith, the sales manager, maintained excellent communication throughout the process, which culminated in a straightforward signing. I greatly appreciate the sales team's assistance in arranging the vehicle's drop-off, as it was intended as a Valentine's gift for my husband. I am very grateful for this positive experience and anticipate conducting future business. Mrs. Patterson

They fixed the transmission problem I pointed out. I left with a scratch and dent that was not there when I arrived. I have pictures of before I brought it in. I was told and shown a video that claims it was my car when it was brought in not driven out. I am not happy with my cars visual appearance after leaving the dealership. The video is of my quarter panel before I went in. The picture is after. I was still within my 7 days to purchase the car from carvana and my advisor never bothered to run the repairs through my warrant company either. I paid out of pocket.