CarMax
CarMax is a no-haggle used car dealership in Independence, Missouri, offering a wide selection of vehicles and professional sales support.
Financing not verifiedBHPH Finder score 5.7/10
Open now · closes 9:00 PM19010 E Valley View Pkwy, Independence, MO 64055Published · Details verified
Google rating
4.3 / 5
Reviews
1,664
Hours today
10:00 AM – 9:00 PM
Best for
Buyers seeking a transparent, no-haggle used car shopping experience in Independence.
About CarMax
CarMax is a used car dealership located at 19010 E Valley View Pkwy in Independence, Missouri. The dealership operates as a no-haggle used-car chain that provides a wide selection of models from various manufacturers. It serves customers looking for a pressure-free sales environment and transparent pricing structures.
The Independence location offers inventory management and vehicle processing services, including handling DMV registration paperwork for buyers. The facility is open six days a week, from Monday through Friday between 10:00 AM and 9:00 PM, and Saturday from 9:00 AM to 9:00 PM. It remains closed on Sundays.
Does CarMax offer in-house financing?
Unknown. We could not read the dealer's website (carmax.com) to confirm its financing terms; it appears here because Google returns it for buy here pay here searches in Independence. Call and ask before visiting.
How BHPH Finder scores CarMax: 5.7 out of 10
- Google reputation (4.3 rating, 1,664 reviews)
- 5.2 / 6
- Has a website we could read
- 0.5 / 1
- Financing terms not verified
- 0 / 1
- Prints a down payment figure
- 0 / 0.5
- Says it reports payments to credit bureaus
- 0 / 0.5
- Open on Sundays
- 0 / 0.25
- Verified by the owner
- 0 / 0.75
The score weighs Google reputation by review volume (up to 6 points) and adds what the dealer's own website verifiably advertises. It is BHPH Finder's editorial rating, not a customer rating. How it works.
What does CarMax offer?
- Used car sales
- No-haggle pricing
- DMV registration assistance
- Vehicle inventory sourcing
Why customers choose CarMax
Helpful and knowledgeable sales staff
Transparent no-haggle pricing
Concerns regarding vehicle condition disclosure
- No-haggle fixed pricing on all used vehicles
- Extensive inventory of various car makes and models
- DMV registration services provided for customers
- Open until 9:00 PM Monday through Saturday
When is CarMax open?
| Monday | 10:00 AM – 9:00 PM |
| Tuesday | 10:00 AM – 9:00 PM |
| Wednesday | 10:00 AM – 9:00 PM |
| Thursday | 10:00 AM – 9:00 PM |
| Friday | 10:00 AM – 9:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | Closed |
Where is CarMax located?
19010 E Valley View Pkwy, Independence, MO 64055What do customers say about CarMax?
Excellent dealer to buy a used car from. Everyone there was very helpful very knowledgeable and very congenial. Carlos was our salesman and we were very pleased to have him. He answered all our questions and treated great. We’re very happy with our automobile we Purchased at Carmax.
I love Car Max. They are customer satisfaction-FOCUSED every step of the way and they don't add on bogus administrative fees. They go to DMV for you to get your car tagged too!
I really enjoyed my experience with buying a new Telluride with Carmax! My sales associate Rachel Andrisevic was excellent and definitely made the whole buying experience more stress and pressure free than any other time I’ve bought a new vehicle!
Unfortunately, our experience with Carmax was not very good. I would give zero stars if I could. We had the car shipped from out of state. When we went to see the car it had more damage than what was disclosed. Carmax fixed one scratch. The other thing we noticed immediately was the smell of cigarette smoke even though the salesman tried to claim he didn’t smell it. We had Carmax do their refresh treatment twice. We still had to hire someone to detail the car in addition. The other issue we had was that it was due for 65k service. Carmax was only willing to take care of the cheapest issues even though it should have been taken care of before it was ever sold. We had to sink another over 3k on the rest.
Carmaxbid definitely is NOT the CarMax of Previous Carmax of times of the past I looked for a used vechicle and CarMax had several earlier dodge durangos all were earlier models. I went to Towne Mitsubishi and found a 2024 dodge durango with 6 cylinder all wheel drive with Leather Interior with sunroof. Once CarMax was a great used dealership, the price of used vechicles are non negotiable, and their offering to buy your vechicle even if you dont buy ours was insulting. My 2013 dodge grand caravan exp was 700.00 offer. I had a 1200.00 for the vechicle. I said thank you and drove the 20 minutes to northe town Mitsubishi to buy the late model (2024) with 24,000 miles see attached photos. Salesman was Tye I can recommend Northtowne Mitsubishi! CarMax definitely NOT.
Questions about CarMax
Does CarMax in Independence provide no-haggle pricing?
CarMax utilizes a no-haggle pricing policy on all vehicles in its inventory. This model is designed to provide a transparent experience for all buyers.
What are the operating hours for CarMax in Independence, MO?
CarMax is open Monday through Friday from 10:00 AM to 9:00 PM and Saturday from 9:00 AM to 9:00 PM. The dealership is closed on Sundays.
Does CarMax in Independence handle DMV paperwork?
CarMax assists customers by going to the DMV to get vehicles tagged. This service is part of their customer satisfaction-focused sales process.
