CarMax
CarMax is a used car dealership in Louisville, Kentucky, offering a wide selection of pre-owned vehicles and professional vehicle appraisal services.
Financing not verifiedBHPH Finder score 5.8/10
Open now · closes 9:00 PM9550 Bluegrass Pkwy, Louisville, KY 40299Published · Details verified · Updated

Google rating
4.2 / 5
Reviews
2,182
Hours today
10:00 AM – 9:00 PM
Best for
Buyers and sellers looking for a wide selection of pre-owned vehicles.
About CarMax
CarMax is a car dealer located at 9550 Bluegrass Pkwy in Louisville, Kentucky. The dealership specializes in buying and selling previously owned vehicles, offering a large selection of inventory for local customers.
CarMax provides a structured shopping experience where buyers can view and purchase vehicles on-site. The facility operates seven days a week, with extended evening hours Monday through Saturday to accommodate different schedules. Customers can initiate the sales or trade-in process online before visiting the location to finalize transactions.
Does CarMax offer in-house financing?
Unknown. We could not read the dealer's website (carmax.com) to confirm its financing terms; it appears here because Google returns it for buy here pay here searches in Louisville. Call and ask before visiting.
How BHPH Finder scores CarMax: 5.8 out of 10
- Google reputation (4.2 rating, 2,182 reviews)
- 5 / 6
- Has a website we could read
- 0.5 / 1
- Financing terms not verified
- 0 / 1
- Prints a down payment figure
- 0 / 0.5
- Says it reports payments to credit bureaus
- 0 / 0.5
- Open on Sundays
- 0.25 / 0.25
- Verified by the owner
- 0 / 0.75
The score weighs Google reputation by review volume (up to 6 points) and adds what the dealer's own website verifiably advertises. It is BHPH Finder's editorial rating, not a customer rating. How it works.
What does CarMax offer?
- Used vehicle sales
- Vehicle appraisals
- Trade-in services
- Vehicle shipping
- Online sales processing
Why customers choose CarMax
Helpful and professional staff
Smooth and transparent sales process
Convenient online appraisal services
- Located at 9550 Bluegrass Pkwy in Louisville, KY
- Open seven days a week with evening hours until 9:00 PM
- Inventory includes a wide selection of previously owned vehicles
- Online tools available for vehicle appraisal and sales processing
When is CarMax open?
| Monday | 10:00 AM – 9:00 PM |
| Tuesday | 10:00 AM – 9:00 PM |
| Wednesday | 10:00 AM – 9:00 PM |
| Thursday | 10:00 AM – 9:00 PM |
| Friday | 10:00 AM – 9:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 12:00 – 7:00 PM |
Where is CarMax located?
9550 Bluegrass Pkwy, Louisville, KY 40299What do customers say about CarMax?
I had the most amazing experience ever! I have never financed a car before, and Draper made the whole buying a car experience so smooth and easy! I honestly don’t want to buy a car with anyone else ever again! 10/10 recommend CarMax, especially Draper!
Muhammad, my sales assistant was very nice and very helpful. The 2017 Lexus ES 350 I purchased only had 12,000 mi on it and virtually was like a new vehicle. The only drawback I found is how much time it took to close the deal.
Great car shopping experience. After visiting several car dealerships, I went to CarMax and it was so much easier. I’ll definitely go this route in the future. Staff are helpful but not pushy, selection is great and easy to find what you are looking for on the lot. My car was shipped to my local CarMax for free. Each step in the process was smooth start to finish.
We recently sold a car here and it was a great experience. I was offered an amount on line that I felt was fair. The women that helped us were very friendly and helpful. The department is very busy but you never know it from their attitudes. Would definitely sale here again.
I highly recommend CarMax. I sold my car today to them as a cash transaction, i.e., this was not a trade-in. I started the process online, made my appointment and arrived with the documents they require. The entire process took just over an hour, they kindly kept me apprised and moved things quickly through their system. I had overestimated my mileage, so they adjusted the offer to a better price than what I had been quoted online. This was a pleasant surprise, and I left with check in hand, a very happy customer.
Questions about CarMax
Does CarMax in Louisville offer vehicle appraisals?
CarMax offers vehicle appraisals that can be started online. Customers can receive an offer for their vehicle and complete the transaction in-person at the dealership.
What are the operating hours for CarMax in Louisville?
CarMax is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Can I have a vehicle shipped to CarMax in Louisville?
CarMax allows customers to have vehicles shipped to their local dealership location. This service is available to help shoppers access specific inventory from the broader company selection.



