Cars Now KC

Scott always does a great job servicing our vehicles, thanks again sir!

Fast and friendly service for my Intoxalock monthly calibration. Thanks for helping me get my license back.

I had a fantastic experience at Cars Now KC thanks to DL, who was incredibly helpful, kind, and professional while assisting me with an unexpected issue that popped up right after my interlock device calibration. Even though it was a strange technical glitch, DL worked directly with SmartStart to get everything fully resolved and made sure I wouldn’t be charged a fee related to the error. He made what could’ve been a really stressful situation feel easy and even comforting. DL clearly cares about doing right by his customers and takes real pride in his work. It’s rare to come across someone who goes the extra mile with such genuine kindness. Thanks again, DL. You made a tough day a whole lot better. And to Zandor over at Smart Start: It’s highly unlikely that you’ll see this review, but you rock man.

Always have Gotten my car calibrated here and Scott has been more than accommodating with what seemed like endless problems with Intoxalock device nonetheless , he has always been patient walking and talking me through the process that I’m happy to see of coming to a end! Thanks so much for your service! I highly recommend if anyone has to get a device installed on your vehicle give this place a try!

Although the people here are nice and pleasant, they are extremely unorganized. I had an appointment today at 10:00 and when I showed up I'm told the guy who's supposed to service my car is in another country. I did not receive a courtesy call regarding that. The guy at the store told me to come back later at 5:00pm. Before I left home I called and they did not answer the phone. I still showed up and honored t ok show up at the time that he told me. When I get there he tells me , the guy still isn't here and to come back tomorrow at 9:00am. I spent a total of 2 hours driving back and forth to this place and got absolutely nothing accomplished. Very frustrating and I honestly just scheduled the appointment at another place of service.