Landmark Automotive Group

I take my car for its maintenance services (oil change and tire rotation) just did on May 15 and I'm not sure whats the deal in the service department but they over filled my tires said they were going to wash and vacuum out after servicing car was done I think they did it this time but every appt prior to the 15th. Gal told me to drive it home and it should go off if not call back and make another appointment with them which is what I am going to do today. Praying that works out and no cash out my pockets. 🙏

I buy all my cars from Adam Koehler at Landmark Jeep and will never go anywhere else!!! He always ensures I get exactly what I want no matter how indecisive I am. The entire staff at Landmark Jeep is amazing !!!

They do not honor the 90day exchange that they advertised all over the place. I bought my Kia and had it back in their possession 4 times in a matter of 2 months for check engine light and the sensor that detects vehicle in your blind spot did not work (said they would fix the blind spot thing after purchase) . Neither problem was solved by them. They kept saying the problem wasn’t seen when they had it. I gave up on them and just asked if I can exchange since I’ve had the run around. They said they couldn’t do that. Then why even advertise it??? The sales guy I had was your typical pushy guy. I should have just went somewhere else. But I needed a car quickly and just settled with them. I suggest to everyone else do not settle or do business with landmark. Not a good car buying experience.

Terrible communication, sold the car I inquired about and didn't even bother to tell me until we got there. And didn't have anything equivalent for sale. Won't be going back.

We purchased a 2020 ford explorer platinum and the following day had 2 rear tire sensors go out. We asked about them taking a look and they said they worked when they sold it...i said ok. Also the day after we purchased it a rattle in the dash occurred, verry annoying to drive, told them about it and they said there's nothing they could do because it would involve taking dash apart, wth? Then a few days later a lite on the dash came on saying service lighting system, so I looked and it was a head light. I called the parts department at ford and a new head light was $1,600 WTH!! The whole assembly needs replaced as its LED not a bulb. We are getting no help from ford on helping with the multiple problems within 2 weeks of having purchased it. We went into the dealership and asked several people in service department with our salesman to try to get help with over $3,000 in repairs that needed done and haven't owned the vehicle 2 weeks. A gentleman named Chris in service asked rudely...what do you want us to do about it ...they were verry rude, we asked if they could help in some of the repairs and the answer was no! we have other customers at the moment. We are verry unhappy with what transpired at this place and they didnt want to give us any time to speak about it or tell us who to talk to about it. I have bought alot of vehicles, this was our worst experience by far. I will do what i can to push people away from Landmark and go elsewhere. Not sure what to do to fix the issues. I Have a newer vehicle that needs $3,000 worth of work that I haven't even owned for 2 weeks..we're PISSED!!!