Faine's Auto Sales

Went in to look at a 2015 Honda Civic Shane was super quick, and professional. I am 24 and don’t have a lot going for me and Shane still put me in the car that I wanted to get. Latoya the finance expert over there was also very nice and helpful I would recommend them as someone who could have been easily taken for a ride.

I contacted Sean on Facebook about a vehicle I saw on Facebook. He helped me with a few options but his communication and response time was amazing. The best experience I’ve ever had at a car dealership. He helped me find the perfect vehicle for what I need on a day to day basis. Thank you Sean. I appreciate all your help.

My experience with this dealership was outstanding. The team was courteous, knowledgeable, and genuinely helpful from the beginning to the end. They carefully explained all vehicle features, financing plans, and warranty options in detail. There was no pressure, just honest guidance and professional support. The entire process was smooth and efficient. I’m very satisfied with my purchase and appreciate their excellent customer service.

I will say the buying process was easy. I contacted Sean on Facebook about a vehicle I saw on Facebook. He helped me with a few options but his communication and response time was amazing. The best experience I’ve ever had at a car dealership. He helped me find the perfect vehicle for what I need on a day to day basis. Thank you Sean, After a month the van I bought started having major problems I called the service department multiple times I even reached out to Sean on Facebook and kept getting the run around on when someone could look at my vehicle. Finally, they could get me in two months after I bought the car then they fix the AC in the front but didn’t fix the back vents for the AC and they said they had to order my parts for the fuel line because it was going out and that it wouldn’t cost me anything because it’s covered under my warranty. I didn’t hear back from Fianes after the multiple times I’ve called Multiple times a day mind you. Finally, someone answered and said that they didn’t order the parts yet this was a month after the first time I took it in there. I just took it in on the fifth And the only thing that was done was my oil change. Nothing else was fixed of the major issues that I needed fixed and my van was dropped off at 8am and I got it back about 4pm I’m extremely disappointed in this place and the fact that I cannot ever get a hold of any manager is extremely ridiculous. I have 2 children under 2 and have had major issues with this vehicle.

BUYERS BEWARE — DO NOT BUY FROM HERE. What I experienced at this dealership is completely unacceptable, and people should not be purchasing vehicles from this place. I came to look at two trucks and immediately found serious issues. The first truck wasn’t even ready when we arrived — it had a flat tire. Upon inspection, it was extremely low on coolant, and once started, both the 4WD service light and ABS light were on. After a short test drive, we noticed it was leaking brake fluid when we returned to the lot. These are major safety problems. The second truck initially appeared better, but closer inspection revealed a large crack in the frame, which is a critical structural issue, along with multiple exhaust leaks. This vehicle should never be sold to the public. Had these problems not been caught, someone could have easily driven it home unaware. I asked the salesperson whether their vehicles are inspected before being sold. He claimed they were, but could not provide any documentation or proof, and acted unaware of the issues we pointed out — which is very hard to believe given how obvious and serious they were. To be fair, the salesperson himself was polite. However, once it became clear that we were actually inspecting the vehicles and asking real questions, he didn’t have much to say. It was obvious he knew exactly what he was trying to sell and who these vehicles are usually sold to. We didn’t argue or make a scene — we simply left. Looking around the lot, many of the other vehicles appeared to be in similar condition. It’s clear these vehicles are being sold without proper inspection or honest disclosure. This business should not be selling vehicles like this. Do not waste your time or your money here. If you go anyway, bring a licensed mechanic, and remember: if the price seems too good to be true, it probably is.