Automax Tampa Bay

We just purchased a Ford Escape today from Auto Max, and I have to say we are extremely happy with the entire experience! From the moment we walked in, the customer service was absolutely amazing. A special thank you to Maya for taking such great care of us throughout the entire process. She was friendly, professional, patient, and made sure all of our questions were answered. She made what can sometimes be a stressful experience feel smooth and easy. We are so excited about our new Ford Escape and truly appreciate the excellent service we received today. If you’re looking for a vehicle and great customer care, I highly recommend Auto Max — ask for Maya! Thank you again for taking such good care of us! 🚗

Bradley is the one you want to make good deals with. So open and honest to the point is hard to find now and days. I would say it’s safe to say we found the perfect car family for our needs now and for the future

I had a great experience at the dealership, and a big part of that was thanks to Bradley. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right car rather than just making a sale. He took the time to answer all my questions, worked with me on pricing, and made sure I felt comfortable with every step of the process. What really stood out was his transparency and willingness to go the extra mile. He didn’t pressure me, and instead made the whole experience smooth and stress-free. The dealership itself had a welcoming atmosphere, and the team seemed organized and respectful of my time. Overall, I’d definitely recommend both Bradley and the dealership to anyone looking for a reliable car and a solid buying experience.

Had an amazing experience working with Bradley at the dealership. Everything went perfectly from start to finish. He was professional, helpful, honest, and made the whole process smooth and stress-free. I really appreciated how easy he made everything and how well he treated me throughout the experience. Definitely recommend asking for Bradley if you’re looking for great customer service. Awesome experience overall. I’ll definitely be back when I’m ready to upgrade!

DO NOT BUY FROM HERE! We first purchased a Kia Optima that had immediate issues, including a nail in the tire during the test drive and a broken door handle within a week. We then switched to an Infiniti QX60. Within days, the check engine light came on. The dealership reset it after a catalytic converter cleaning but did not fully diagnose the issue. The light came back two days later. Management refused a refund, citing the vehicle was sold “as-is,” despite the issue appearing almost immediately and not being disclosed. They only offered to “look at it again,” even though the first attempt didn’t fix the problem. We returned the vehicle, and they are now refusing to refund our down payment. The VP, Kaylyn Creel, was dismissive and unhelpful. Overall, we felt ignored once the paperwork was signed. I strongly recommend getting an independent inspection before purchasing here as that was not offered at time of purchase nor was a CarFax report. Which later found out this car was in an accident that caused $21,000 worth of damage to it. And that was not disclosed. Avoid this dealership at all costs!!!