Brown Deer Sales

Purchased this vehicle from brown deer sales everything was excellent I had a minor problem and they helped me get it fixed within the day. On top of all of that they have a dog I miss!

Went to find an AWD vehicle to replace my Mini Paceman that was in an accident. They actually had a Mini Paceman AWD they had recently purchased and saved it for me to buy. Brown Deer Sales made sure the vehicle was in Tip - top shape. Arthur, Gustavo, Mike and Lauren were all a huge help in making sure I was able to replace my rear Mini Paceman with another one. We will go back there while we need to purchase another car!

Highly recommend this dealership!!! Gus helped me with finding my 2018 Subaru Forester and went out of his way to ensure that the vehicle was ready to go with every necessary maintenance need. I was offered numerous reduced/waived costs that saved me a ton of $$, too. Good and honest service can be found here.

The five star rating was well earned. I was in an accident a couple weeks before and had been looking for a car. I came across an 2016 MX-5 at Brown Dear, added to my list and continued my search. About a week later I had this and one other car on my list. They made the sale for several reasons price, honesty, and a true willingness to get the deal done on my timeline. I spoke with them on a Friday, they took care of the financing. I drove from Madison to get the car on Monday. I have been loving it ever since. Addition: Purchased second car from them. A 2003 E Class. Great price car is almost flawless. This experience was no different than the first. Great service, minor defect they found and fixed before pickup. I need to buy my daughter a car this spring and this is where I will be going to get it. Why mess around when I can get great service, price and car.

Came to get a three row suv for my family. Mechanically inclined so I wasn't worried about buying as is. Buying/test driving process was straight forward. Gustavo helped distract my 18 month old while we did all the paperwork. He was extremely helpful getting us out of there quickly. The only negative that I would say is I asked about the backup camera on a volvo xc 90. The particular model had the navigation where typically the camera pops up on reverse. The navigation unit had a remote control. When I asked about the back up camera Gustavo asked a higher up. How to get it off the intro screen. He was told the remote needed batteries. I later found out if the car came with navigation there's a set of controls on the back side of the steering wheel at 3 o clock position. Also turns out my unit didn't come with a camera. I feel like it was slight false advertising since I directly asked about it and was told "all it needed was double A batteries to get the back up camera working." It really was a misunderstanding. If they fully knew the options on the cars they were selling I could've been better informed. Not the biggest deal breaker and not Gustavos fault at all. Do be aware that you do need to be competent. My sunroof leaked water within 2 months of owning it amongst other small maintenance things that I was expecting to deal with anyways.