Palmen Motors Dodge Chrysler Jeep Ram

First of all, I went into this dealership not knowing much at all. Financing, used, new, interest, warranty, I went into this dealership without first hand experience purchasing a vehicle, just hearsay. The pair of guys i dealt with were so helpful and explained everything very well. Made me feel safe and comfortable, Griffin and Dan were knowledgeable and customer driven. They helped me through all of my annoying and silly questions. They guided me in the right direction and got me into the vehicle I have always wanted! It feels like a dream. I want to thank Palmen auto and their management team for awesome training and attention to detail. Definitely recommend them, ask for griffin! Wish i could have payed a little less but Supervisor Dan helped get me to a number i was comfortable with. Not pushy, not overwhelming not overbearing Finance was quick and easy, and they got me into what i wanted. All in all Pleasant experience.

We had a great experience Monday night at Palmen Auto Sales working with Mike Moreno. Purchasing two vehicles at the same time could have been stressful, but Mike made the entire process smooth and straightforward. He was patient, knowledgeable, and took the time to answer all of our questions without any pressure. Everything was handled efficiently, and we left feeling confident in both of our purchases. Highly recommend working with him.

Just bought a 2017 Ford f-150 from Larry over at Palmen Motors for my business. I have to say they have amazing customer service! Sarah helped me out with some info on the truck and directed me to Larry so I could take it for a drive. Everyone was super nice and helpful. It was my first time buying a vehicle from a dealership and I’d have to say the best experience! Larry was super transparent, I had multiple questions and he answered them all honestly. Larry and Sarah made my car shopping experience unforgettable and I will forever be returning to Palmen Motors if I ever need a new vehicle. If I recommended anyone, it would be Larry and Sarah!

In the world of internet car shopping there are dealerships that advertise cars, there are internet driven dealerships (carvana etc) and there are dealerships that understand buyers and market value. Palmen and the team at Palmen are the best of both dealerships. I found a car specific that I was interested in that was in their inventory. They priced it to MVP (market pricing) and with a little coaxing we arrived at a deal. Now… the trust factor sets in… the car they represented looked remarkably good and when I arrived it was exactly the car condition and experience I hoped for. This is a large dealership with many lots and inventory, but the service I got went above and beyond. I traveled to Mundelein and they sent a car to pick me up as I took possession of the car. This coupled with detailing and accuracy of the condition really made a positive impression. I would recommend this team and sales associate Shawn Haas for car in the future. Maybe next time I can get a flavored coffee to go. 😉

I had such an awesome experience leasing with Palmen!! Calvin worked super hard and was very knowledgeable. He was able to get me exactly what I wanted at a great price in a huge time crunch, and he was very helpful and attentive answering all my questions. As a younger woman who is very new to leasing, he made me feel so comfortable and confident throughout the whole process! I love my new car and I definitely will be coming back to Palmen in the future! Thank you Calvin so much for your time and expertise! :)