Rusty's Used Cars Inc

Purchased very clean 2005 Lexus RX330. Seems nearly new condition with 124k miles. A week later, Rusty arranged for a free full-featured key when I informed him the extra valet key did not function. He also sold us a car for my new daughter in law last year. Excellent and reputable business.

Why be so rude acting? Is it deliberate? Just doesn't make sense if you are really wanting to sell cars to the public. But hey, what do I know, somehow you all have been in business for years. I remember about 20 years ago I stopped by to test drive a Tundra. The way you (Rusty I'm guessing) looked at me and said, "you got the money to buy it?" Fast forward till now, I ask for info I that I was not able to recall cause I didn't write it down while driving by, and I'm met with, "I already told you!" It's much easier to show kindness than it is to be so condescending. Over the years I have had similar experiences with both of you, and I use to take it personal. After coming to this comment section, I see that you all are practicing equal opportunity rudeness, so I guess I feel better in that regard, lol. I will say, you always have nice cars. Just very hesitant to even call about them due to your abrasive nature and lack of basic customer service skills. Hopefully this review helps you both to practice better communication skills with the general public. It will definitely be good for business. If you are getting ready to retire and really don't give a care, then I understand. Best regards

Wow, the reviews really are true, the people running this lot are extremely rude and disrespectful. Walked up and asked to see a jeep and gave us the nastiest look and said “well you got money? It’s $24,990” then basically got told to come back when we had the money on us. Super nasty people and really have a big chip on their shoulder for people with like 2 cars on their lot. Hopefully they either learn some hospitality or go out of business soon

The owners of Rustys are obviously extremely unhappy people, and clearly weren’t taught by their parents to treat people with respect and dignity. In theory, I should feel sorry for them because it is clear that they are miserable. However, it’s difficult to put that pity into practice when they are so rude and nasty and really just horrible people. They seem to be under the delusion that used car salesman is a prestigious title, because they act like they’re really superior to other people. They seem to think that they are better than others and can treat people with disrespect…which isn’t too bright when you’re trying to peddle used cars. Apparently, I’m not the only person who feels this way. The other reviews all say the same thing. There are plenty of used car lots in the surrounding area. Don’t give these undeserving people your hard earned money!

Rudest people I’ve ever met when I dropped by to shop. I guess they thought I wasn’t good enough to grace their low end used car lot with my presence. You’ve heard of “Karen’s” and “Kyle’s” in the wild being ridiculously rude and condescending to people. Well, these two appear to be Husband and Wife and have zero intention of being nice to anyone. Buyer beware. They are just sleazy and rude used car salesman. No better than anyone but they sure do act like it.