Neptune Auto Sales

I had an exceptionally positive experience purchasing my vehicle at Neptune Auto Sales. Johann was calm, professional, and never made me feel pressured, which I really appreciated. Communication was clear and straightforward, and the process went smoothly from start to finish. I’m very happy with the car I purchased and would recommend checking them out if you’re looking for a used vehicle!

I saw a mini cooper online and I went in to test drive it. I came in and spoke with Johann who took me on a test drive. I was able to negotiate a great price to get a car for my daughter who was just graduating from High School. The process was quick easy and great. Johann was wonderful to work with. I highly recommend doing business with Neptune.

I’ve purchased two vehicles from Neptune over the past few years and if I find myself needing another this will be the first place I visit. Johann was great in my most recent purchase of a Tundra. No hassle. No pressure and very communicative. And the jeep we bought for my daughter 7+ years ago is still running strong. Great cars. Great experience!

I recently purchased a car from Neptune Auto Sales. It was my first time doing business with this dealership, and I knew nothing about them but that they had exactly the car I was searching for on their lot. I decided to buy the car almost immediately after arriving at the dealership, so it was a relatively quick process. Although the time I spent at the dealership was brief, my interaction with the dealership's owner, Lannin, was noteworthy. He was far kinder and more honest than any salesman I'd ever met, and he was interested in knowing me and my personal circumstances. Even though I'd already stated my intent to buy the car, he prompted me to consider how the purchase would suit my needs, and he brought a few key details about the car to my attention that I had neglected to weigh. That level of openness is unusual of a salesman, to say the least. It showed me that his interest was not only in selling me a car, but in selling me the right car, and it absolutely earned Neptune Auto Sales my future business. I don't often write reviews, but I'm doing so now because I am sure that the unique care that Lannin showed for me was not unique to me, and I would urge anyone who is hesitant to purchase a used car to trust Neptune Auto Sales in doing so.

I've now had not just one, but two incredible experiences with Neptune Auto that demonstrate their exceptional commitment to customer satisfaction and financial solutions. My journey with them began in February when I was searching for a reliable luxury vehicle but facing rejection after rejection from other dealerships due to my financial situation. After multiple disappointing experiences elsewhere, I walked into Neptune Auto feeling defeated but hopeful. The team at Neptune Auto approached my case with confidence and determination rather than judgment. Within a remarkably short time, they had secured approval for me to purchase a beautiful 2016 BMW X5 with both a reasonable down payment and monthly payments that fit my budget. I was astonished at how quickly and efficiently they navigated what had seemed like an insurmountable obstacle at other dealerships. The vehicle was perfect, and I drove away that day feeling respected and valued as a customer, something I hadn't experienced in my previous attempts to purchase a vehicle. My satisfaction with Neptune Auto could have ended there as a single positive transaction, but circumstances would soon reveal the truly exceptional nature of this dealership. On April 12, 2025, just after making my first monthly payment, disaster struck when my BMW X5 was rear-ended at a stoplight by a BMW 550 traveling at full speed. While I was thankfully uninjured, my nearly-new-to-me vehicle sustained significant damage. Initially, I believed repairs would resolve the issue, but a week later—with just two days remaining on my insurance-provided rental car—I received the devastating news that my vehicle was declared a total loss. Most people in this situation would face a nightmarish scenario: stuck between an unresolved insurance claim, an outstanding auto loan, and the immediate need for reliable transportation. When I arrived at the dealership, Jackson had already prepared a 2018 BMW X5—a newer model than my totaled vehicle—parked prominently out front. I was transparent about my concerns, explaining that I didn't believe they could get me approved again given my circumstances and the outstanding loan. I even suggested waiting until the insurance claim was settled to have a down payment ready. Jackson's confident response was simply, "Yeah, exactly, and we will again. Trust me." Despite my skepticism, I completed the application. With only one day left on my rental car and two sons to transport to school daily, I needed a solution quickly but expected disappointment. Instead, just hours later, Jackson texted me with the incredible news: "Come pick up your car, you're approved." Their ability to navigate complex financial situations and secure favorable terms represents a level of expertise and industry knowledge that truly sets Neptune Auto apart from every other dealership I've encountered. They didn't just sell me cars—they provided solutions when I needed them most and ensured my family's transportation needs remained met despite challenging circumstances. If you're looking for a car dealership that consistently puts customers first and can secure financing approval regardless of your financial situation, Neptune Auto is unquestionably the place to go. My twice-experienced exceptional service proves they're not just making empty promises—they deliver results even in the most challenging scenarios. Neptune Auto has earned my unwavering loyalty and highest recommendation. Their team doesn't just talk about customer service; they demonstrate it through actions that change lives. For anyone who has faced rejection elsewhere or is dealing with complicated circumstances, Neptune Auto will work tirelessly to find a solution that meets your needs. They truly are THE BEST CAR DEALERSHIP THAT IS FOR THE CUSTOMERS, both new and current.