Star Motor LLC
Star Motor LLC is a buy here pay here car dealer in Roanoke, Virginia, offering used vehicle sales six days a week.
Published · Details verified
Google rating
4.4 / 5
Reviews
150
Hours today
10:00 AM – 6:00 PM
Best for
Local buyers in Roanoke seeking used vehicles with direct dealer communication.
About Star Motor LLC
Star Motor LLC is a buy here pay here dealer at 5124 Melrose Ave NW in Roanoke, Virginia. The dealership offers used vehicle sales and maintains a physical location for customers to view inventory and conduct test drives. The business operates six days a week, providing consistent access for local buyers to browse available cars.
The staff at Star Motor LLC provides customer service throughout the purchasing process, including communication regarding vehicle history and post-sale follow-up. The dealership is reachable by phone at 540-685-0000 and maintains an online presence for inventory inquiries. Interested buyers can visit the lot Monday through Saturday during regular business hours to evaluate the current selection of vehicles.
What financing does Star Motor LLC offer?
- Trade-ins accepted
What does Star Motor LLC offer?
- Used vehicle sales
- Test drives
- In-person customer service
- Post-sale follow-up
Why customers choose Star Motor LLC
Attentive customer service
Fair pricing
Inconsistent vehicle condition disclosures
- Located at 5124 Melrose Ave NW, Roanoke, VA
- Open Monday through Saturday, 10:00 AM to 6:00 PM
- Offers test drives for prospective buyers
- Customer service includes post-sale follow-up communication
When is Star Motor LLC open?
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
| Sunday | Closed |
Where is Star Motor LLC located?
5124 Melrose Ave NW, Roanoke, VA 24017What do customers say about Star Motor LLC?
I purchased a car from here not long ago, and it turned out that the process was quite easy and smooth. They were very attentive to my questions and answered them comprehensively without hurrying me through anything. For now, the car is functioning properly, as advertised, and its price is quite adequate compared to what the car offers.
Abdul provided excellent customer service! He didn't pressure me into buying if I wasn't comfortable, in fact he said to be sure before I purchase. He was understanding of my situation and worked with me on a price and allowed me ample time to test drive. After I purchasing the car one of the tires ended up having a nail in it, Abdul and his coworker politely put a plug in it for free. I would recommend anyone looking for a car check them out!
Really good experience here. Pricing was fair compared to a few other dealers I visited around town. Communication stayed solid the whole time and they even followed up after the sale to make sure everything was good with the car. Nice people.
here is my review; In may of 2025 i bought a 2015 chevorlet camaro from them. IN cash $11,995 out the door. We pulled up to come look at the car and it was parked out front one of the employees was under the drivers side dash doing something , the guy said that he is just trying to put some part in. Nothing else. me being a girl and not knowing much back then about cars i asked what the problem was and he said nothing just minor and once he fixes it it will be perfectly fine. I then felt a little better but still confused so i took a picture ( IDK why maybe for future refrence idk? ) The guy who was working under the dash then left to aparently go get a part that he needed. Long story short having the car for about a year and no other problems whatsoever, Recently my heat stopped working. I refilled coolant and thought that would fix it. Turns out the problem is the blend door actuator.. They didnt even say nothing about no problems with the car or nothing back then or didnt even disclose that the blend door actuator is broken ( To fix its about 3500, depends where you go) Instead they chose to hide it and put a quick, But temporary fix to it. Now it all makes sense cause when i would drive i would hear a fast knocking behind the dash when i would switch temps and again, Me being a girl with no knowlege of this stuff, thought it was just something that camaros do. I looked under the dash today where he was working on it and seen that it looked like they got a hot tool or something and carved a good chunk out from under the dash and did something behind it then put the dash back. Long story short be aware when getting cars from here cause if it happened to my car , i wouldnt doubt it is happening to other cars as well. Also not trying to tarnish their reputation , Just my experience and something to take into consideration. Thank you for reading.
We fell in love with a car listed on marketplace for our daughter. It was over a 2 hour drive, so we tried to ask all of the questions prior to making the drive. After we were on our way, he disclosed the check engine light was on, but “the car drove fine”. The car was listed as “this vehicle has no significant damage or problems”. When we questioned him about why his listing said there were no problems, when having the engine light on clearly meant there was a problem, he replied that he let us know before we got there that the engine light was on, that in VA, having an engine light on would pass inspection, therefore, there was no problem. Since we were already otw, we continued, knowing we would take the car to an Auto Zone and have it scanned. The report showed the catalytic converter and something with the exhaust, not to mention the suspension was knocking really bad on both sides of the front of the car. The outside of the car actually looked pretty good, but was missing a fender liner. The inside of the car was sticky and the screen inside the car was cloudy and bubbly apparently from the layers of the screen separating. It was still usable at the moment, but looked terrible. When we got back from the test drive and told him the car was not what he had advertised and we were going to leave a review stating that. They said thank you…get out… leave now. They deleted the marketplace listing before we had a chance to leave a review on marketplace. Ironic this place is called STAR MOTORS because of all the 1 star ratings… honestly, if I could give zero stars, I would. Stay away!!!
Questions about Star Motor LLC
What are the business hours for Star Motor LLC?
Star Motor LLC is open Monday through Saturday from 10:00 AM to 6:00 PM. The dealership is closed on Sundays.
Where is Star Motor LLC located in Roanoke?
Star Motor LLC is located at 5124 Melrose Ave NW, Roanoke, VA 24017.
Can I contact Star Motor LLC by phone?
Star Motor LLC can be reached by phone at 540-685-0000 during their operating hours.