Prime Auto
Prime Auto is a West Valley City buy here pay here dealer offering used vehicles and flexible financing options to local customers.
Financing not verifiedBHPH Finder score 5.4/10
Open now · closes 6:30 PM3780 S Redwood Rd, West Valley City, UT 84119Published · Details verified

Google rating
4.0 / 5
Reviews
177
Hours today
9:30 AM – 6:30 PM
Best for
Customers seeking used vehicles with flexible in-house financing options in Utah.
About Prime Auto
Prime Auto is a buy here pay here dealer at 3780 S Redwood Rd in West Valley City, Utah. The dealership specializes in used vehicle sales and provides flexible financing options designed for customers seeking alternatives to traditional lending. Their inventory includes various pre-owned cars suited for local commuters and families.
The business operates six days a week, opening Monday through Friday from 9:30 AM to 6:30 PM and Saturday from 10:00 AM to 5:00 PM. Customers can contact the dealership directly at 801-654-0797 or visit their website for additional information regarding their current vehicle selection and financing programs.
Does Prime Auto offer in-house financing?
Unknown. We could not read the dealer's website (primeautoutah.com) to confirm its financing terms; it appears here because Google returns it for buy here pay here searches in West Valley City. Call and ask before visiting.
How BHPH Finder scores Prime Auto: 5.4 out of 10
- Google reputation (4 rating, 177 reviews)
- 4.9 / 6
- Has a website we could read
- 0.5 / 1
- Financing terms not verified
- 0 / 1
- Prints a down payment figure
- 0 / 0.5
- Says it reports payments to credit bureaus
- 0 / 0.5
- Open on Sundays
- 0 / 0.25
- Verified by the owner
- 0 / 0.75
The score weighs Google reputation by review volume (up to 6 points) and adds what the dealer's own website verifiably advertises. It is BHPH Finder's editorial rating, not a customer rating. How it works.
What does Prime Auto offer?
- Used car sales
- In-house financing
- Flexible payment plans
Why customers choose Prime Auto
Flexible financing
Customer service experiences
Vehicle maintenance concerns
- Located at 3780 S Redwood Rd, West Valley City, UT
- Open Monday through Saturday
- Offers flexible in-house financing programs
- Maintains a 4-star rating based on 177 reviews
When is Prime Auto open?
| Monday | 9:30 AM – 6:30 PM |
| Tuesday | 9:30 AM – 6:30 PM |
| Wednesday | 9:30 AM – 6:30 PM |
| Thursday | 9:30 AM – 6:30 PM |
| Friday | 9:30 AM – 6:30 PM |
| Saturday | 10:00 AM – 5:00 PM |
| Sunday | Closed |
Where is Prime Auto located?
3780 S Redwood Rd, West Valley City, UT 84119What do customers say about Prime Auto?
These guys worked with me and got me into a great car for a good price, had an issue at first but they went above and beyond to make things right which I highly respect. Very friendly people to work with. Thank you guys
Went looking for a used car and went too about 15 other dealers before stumbling upon prime. They were very personable and their financing program is by far the best, I've seen. No credit check, half down and reasonable monthly payments.. thanks I love my new used car
We had such an easy and outgoing experience with Prime Auto in comparison with other dealerships. They work very well with ensuring their customers are satisfied and walk away with more than what they thought they could have. I am beyond grateful to have ran into Prime Auto. They deserve nothing but more customers yet to come! Highly, HIGHLY recommended
My sister and I had bought a car from this place. Car was under her name. We were in need of a car to obviously get to work and help out my family. Payment plans were terrible. Customer service was terrible. After we had taken the car off the lot. Two days later it wouldn't start. I took it to a mechanic and they had told me that this place had sold me the completely wrong battery for my car. I replaced it. Car continuously kept having other mechanical issues afterwards apart from the bad battery they sold inside the car. This place offered to fix it for free. Once they had my car, they started charging crazy prices for something they said they'd do. Now, they have put my car back on the lot WITH THE NEW BATTERY THAT I BOUGHT WHEN THEY HAD THE WRONG BATTERY FOR THAT CAR TO BEGIN WITH. I do not recommend place at all. Terrible in every aspect. They will rob anyone in these difficult times. * edit after they replied. They claim it was because I didn’t make payments. I remember giving them a payments. The only reason we stopped making payments was because the car kept bringing up issues. They offered to fix and like I said took it and put back on the lot. Now claiming they don’t put cars back on the lot with issues and because I didn’t make payments? I’m not paying for a car that has a ton of issues within 2 weeks of taking it off the lot! They replied saying “We’ll try better with the batteries 🤷🏽♂️” Seems like they know what they’re doing.
If I could give this place 0 stars I would. If you want a car please go somewhere else. The Hispanic lady is very helpful but doesn’t understand anything. I got a car from this place, and have a monthly payment set I’ve been paying this car off since 2023, mind you I’m always on top of my payments and never miss a month. The crazy thing is the same lady that’s always at the front desk had gave me the Venmo to the manager so, it’s much easier instead of coming in person all the time. But, it’s like everytime I go there in person they tell me I’m late on my payments and charge me. I told them that I’ve been making payments through the manager (Johnathan) Venmo account. It’s not fair to me or anyone else having the same issue as me because you can’t keep track of your customers payments and I also took them proof of all the payments I made but something seems so off about this place I got my receipt from the last time I when In before making payments through Venmo and I swear to you my balance has never changed idk if these people are stealing my money or what but something doesn’t make sense. I just feel like I’ve been paying these people for the longest. Please please find somewhere else to buy a car theses better places stay far away from this place .
Questions about Prime Auto
Does Prime Auto offer in-house financing?
Prime Auto provides flexible in-house financing options for used vehicle purchases. These programs are designed to assist customers who may not qualify for traditional bank loans.
What are the business hours for Prime Auto?
Prime Auto is open Monday through Friday from 9:30 AM to 6:30 PM and Saturday from 10:00 AM to 5:00 PM. The dealership is closed on Sundays.
How can I contact Prime Auto in West Valley City?
Prime Auto can be reached by phone at 801-654-0797. You can also visit their official website at http://www.primeautoutah.com/.



