Courtesy Mitsubishi

After 3 years when I bought a used vehicle with Courtesy Mitsubishi dealer I thought it was time to trade in for new vehicle. My seller Joshua was very professional, patient and kind , explaining every little details, it was the first time I was doing trade in for another vehicle. I am now enjoying my brand new vehicle, all the transaction to pay off my other vehicle went smoothly, was in communication with the dealer during those first weeks.

Best Dealership I've ever done business with. I went in prepared for a long hard process but Eddie walked me thru each step and helped me secure the best deal in no time at all. He was patient with all my questions,educated in his responses and showed me he was a real person who actually wants to help instead of rip you off.. thank you very much Eddie Addeche and Mr Sosa in Financing was also a tremendous help in getting me covered for the low. Highly recommend 5 Star service Extremely professional Extremely helpful

Honest review, great sale people. Service manager makes promises and doesn't go through with it. They painted a tail gate and couldn't have the "courtesy to remove the over spray". Was promised under coat of chasis they did a half ass. Never replaced the mirror that was broken. Finance manager will manipulate their number and when you sign you get screwed over with stuff you didn't agree with.

Hesitated posting this since February but do yourself a solid and avoid this dealership by any means necessary. I honestly wouldn’t have my worst enemy buy from this place. The sad part is the sales team isn’t the problem, it’s the SERVICE DEPARTMENT! Free oil changes only lead to MORE car issues, funny how that works. Have given them multiple times to make this right and they have grossly failed every time! Pretty sure the technician cleaned his boots while attempting to correct an issue they created by not properly sealing the oil drain. Don’t walk, run from this place! 👎🏼👎🏼

I am very disappointed with the service I received from this dealership. On May 20th 2026 I brought my Mitsubishi in because one of the door locks was not working properly. After inspecting the vehicle, I was told the part needed to be ordered and that the repair would be covered under warranty since the vehicle is still new. I was also told they would call me as soon as the part arrived. Since then, I have not received a single call or update. Every time I contact the service department, I get a different excuse: the person handling my case isn’t there, the manager is unavailable, or someone will call me back the next day. Unfortunately, no one ever does.(2months to fix a door lock) As a customer, I don’t expect perfect service, but I do expect honest communication and follow-through. It’s been extremely frustrating to keep chasing updates for a warranty repair that should have been handled weeks ago. I hope this review encourages the dealership to improve its customer service and communication so other customers don’t have to go through the same experience