Coughlin Ford of Heath

My salesman Justin Coleman absolute straight up salesman I drove two hours to see a car they had on their lot. We test drove the car unrestricted, the description are along with pictures and extra pictures. Left nothing to hide Everything I asked for he made it happen. The sales team bent over backwards to make the sale happen due to a technicality that was clearly my fault however they did not give up and we *Now are the proud owners of a 2015 Mustang GT 5.0 6 speed manual trans. I certainly look forward to dealing with them again in the future for my needs no pressure just the way it should be

We limped into the dealership service department at 3:30 pm on a Tuesday as we were hauling an RV on an interstate trip and left 2 hours later with a fully repaired vehicle! Connor B in the service department was beyond helpful and worked hard with Shane to get us back on the road safely and quickly. We can’t say enough good things about them!

I had a really great experience buying my new truck here. I did not have to negotiate a single thing. There were no games being played. Their starting offer for my trade was the max of the bluebook range, the starting price of the truck was as low as any competing dealer in the state of OH, and there were no dealer add-ons I needed to negotiate off. They found the exact spec that I wanted and they had it brought to the dealership in under 24 hours. They did all their backend stuff in that period too while I was at home Justin and Larry were both super fast and knowledgable and great to work with. If youre trying to buy a Ford Id highly recommend this dealership

Coughin Ford is a wonderful dealership! We just purchased our 2025 Ford Bronco and never once felt pressured to make a deal. I truly feel like they gave us the best deal on our trade that they could and that made us even more confident in making the decision to purchase our new car. Justin was a very laid back salesman and made us feel more like friends than customers which made the whole process 100 times more enjoyable. Financing was also the quickest we’ve ever experienced which was awesome. Thanks Coughlin Ford for a great experience!

Don’t Do IT .. 400 dollar document fee - TO PRINT THE PAPERWORK YOU HAVE TO SIGN , hidden fees , I VERBALLY DENIED GAP INSURANCE and they still billed me for it, I wasn’t given a carfax report or any information about its history , MY car is horrible on gas . Staff is nice but that’s what they’re paid for . Professional liars . Very scheme like . No help in the service department - because my car is a different engine size they won’t honor the active safety recalls on it . Literally go anywhere else