Coughlin Chevrolet of Newark

This is the 2nd car I’ve purchased at Coughlin Chevy through Gary and Brett and I absolutely love it! They made the process so seamless and quick, I was in and out. I will always go through them to purchase my cars! Not only are they great salesmen but they’re great humans!

Over the last 3 or 4 months I've been going back and forth on trading my hyundai sonata in and thanks to Brett I found the perfect car for me and my little family will defintly be going back in future. . .he also was very patient as I was finding the right vehicle as well as helped me and my husband find the perfect truck as a third vehicle

Brett Eisenhauer was great to work with. He made it simple and efficient. He was fair and knowledgeable, easily providing good options. Walked away confident in my decision and happy with my experience.

Brett Eisenhauer sold me my 2026 Chevy Equinox yesterday. He made the whole experience relaxing and easy, he asked multiple times if we had any questions and was very knowledgeable about every feature in my car. Thank you Brett! I couldn’t recommend him more!

I had a very disappointing experience with this dealership and would strongly caution others. I initially reached out requesting information on a vehicle, as most buyers do. Like anyone managing a busy schedule, I inquired on multiple vehicles and continued with my day. The initial follow-up I received was minimal—two very short text messages along the lines of “closing a deal” and “I’ll call back,” with no actual information provided. I returned the call and left a message. In the meantime, I was contacted by another representative regarding a vehicle. I did not realize it was from the same dealership, which is completely understandable when you’re being contacted by multiple dealerships during a search. When I called back to follow up on that inquiry, I was routed through reception and transferred to Chad. Despite this being our first actual conversation, Chad was immediately rude and told me I was being “impatient.” That framing was completely inaccurate and unprofessional given the situation. Later that evening, Chad called again asking if I wanted to “start over,” while implying I had done something wrong. That level of attitude—especially toward a potential customer who had not even had a proper initial interaction—is concerning. I chose to take my business elsewhere and purchased from Sarchione Chevrolet, where the experience was smooth and professional. I should thank Coughlin because I received a great deal on a beautiful truck. Based on my experience, I would recommend proceeding with caution.