Family Auto of Greenville

They I've always been good to me. Stuck by their word. If the car wasn't working or it wasn't right they would get me into another one. It's good that they have that insurance that they have so if you do get into accidents you can still get a car. I love everyone there, especially Ashley and Amber

Craig Crawford, helped us from start to finish, we had made 3 trips on our own to make sure the vehicle was what we wanted. Great customer service, and not your average pushy car sales person. Go see him he's the best.

We just purchased a car and our dealer Kennedy was greattt the process was quick and easy. She was very friendly and helpful and got us into a really nice car. We highly recommend purchasing your next vehicle from here and ask for Kennedy!!!

FIRST PLACE EVER TO REQUIRE ME TO RUN MY CREDIT FOR A TEST DRIVE WHEN I WANTED TO PAY CASH Swung by looking to buy a car for my little brother who’s getting out of the military. Told them I could pay via cashiers check or cash. Actually found a decent deal and wanted to test drive it before pulling the trigger. But was told I could not test drive anything without running a credit application. Could’ve shown proof of funds or something of the sort but policy is policy oh well.

I am extremely disappointed with my experience at this car lot. After suffering a stroke, my doctor forced me to switch jobs for my health, which completely changed my pay schedule. I communicated this to Chris and explained that I simply needed my payment dates adjusted while I waited the 2 to 3 weeks for my first paycheck from my new job. Instead of showing understanding or compassion during a serious medical hardship, I was hit with daily late fees during that short gap, making it nearly impossible to catch back up. I was told there was a plan in place to help me through my situation, but that turned out to be completely untrue. There was no real help, no flexibility, and no genuine concern—just nonstop harassment. Daily phone calls, constant text messages, and added fees only made an already difficult time worse. Going through a major health crisis is stressful enough without a business adding more pressure and treating you like you do not matter. The lack of compassion, poor communication, and constant harassment I experienced here is unacceptable. Instead of working with me during a medical and financial transition, they made things harder every single day. At this point, I am seriously considering returning the vehicle and taking my business elsewhere. I would not recommend this car lot to anyone