AutoMagic

Huge thank you to Automagic and Kyle Cole for being absolutely amazing! From start to finish, they were so supportive, understanding, and genuinely helpful. Buying a car can be stressful, but you made my whole experience smooth, comfortable, and even enjoyable. I truly appreciate the patience, honesty, and care you showed throughout the process. Highly recommend to anyone looking for a team that really puts their customers first!

This place is a badass place to go and buy a new vehicle. Cody worked with me for awhile and got me into the truck I wanted. The staff there works with you on everything and makes it an easy buying experience. Strongly recommend this place even if they are broncos and chiefs fans.

This company is the bestest!! They were very detailed explaining everything to me and the The vehicles they have on their lot are all very High quality all cared for they will not put you in a vehicle that is crappy so therefore they don't have any crappy ones Jeremy was awesome. He definitely knows what he is doing and cares for his customers so go see him. They have good deals. The entire team that works there help each other out and help you out

I had a very disappointing experience dealing with Chuck. I purchased an Audi from him and almost immediately began having major issues with the vehicle, including excessive oil consumption, a constant check engine light, no working A/C, worn brakes and rotors that had to be replaced shortly after purchase, and an unsafe front tire. I repeatedly reached out and was told he’d see what he could do and that we’d try to work something out, so I continued waiting. After weeks of getting my hopes up, I was ultimately told there was nothing available for me and that I should “call other dealers and see if you can make a deal with them.” I understand the vehicle was sold as-is, but this review isn’t about the legal paperwork. It’s about customer service and integrity. I was left with an unreliable vehicle and no real effort to resolve the situation. As someone who is three months away from having a baby, I explained multiple times that I needed safe, dependable transportation. I even offered several solutions, including getting a co-signer, doing a straight-across trade, or returning the vehicle for part of my money back, but none of those led to a resolution. I expected honesty, communication, and some willingness to stand behind what was sold. Unfortunately, that wasn’t my experience. I would not recommend doing business here if you expect clear communication and someone to stand behind what they sell. My experience with Chuck left me feeling like completing the sale was more important than resolving the serious issues I experienced with the vehicle. I was repeatedly told we’d figure something out, but after weeks of waiting, I was ultimately told to go try another dealership instead. That was incredibly disappointing.

I am responding to the owners unprofessional comment back. “ kaylee, plese tell the whole story, you have not paid the car in full you still owe 2000.00, we have tried trade you out of it so you dont have to come up with the 2000.00, an that has not worked, so please dont play the victim on this deal, I would of never did this deal because people like you are always crying poor me, and to throw out the " im pregnant" on top of it all is really sad, please be an adult and handle your car deal, pay your bill, or come figure out a way to trade, without your entitled attitude, or Auto Magic will come get your car, and you will be back on your feet, literally!!” The irony of telling me to “tell the whole story” isn’t lost on me. If we’re telling the whole story, let’s include the months of text messages where Chuck repeatedly told me he’d help, said he’d figure something out, and had me waiting for a resolution that never came. Thank you for proving exactly why I left this review. Instead of addressing the condition of the vehicle or the concerns I raised, your response was to insult me personally, call me “entitled,” and mock me for mentioning my pregnancy. I have never denied that I still owe the remaining $2,000. What you conveniently left out is that I have already paid $5,000 for a vehicle that has had major issues since I purchased it. It has been burning oil, the check engine light has remained on, the A/C doesn’t work, I had to replace the brakes and rotors shortly after buying it, and now the front tire is unsafe. You also failed to mention that I spent months trying to work with Chuck. I have text messages showing that I repeatedly reached out, explained the issues, and asked for help. I offered to get a co-signer, agreed to a straight-across trade, and even offered to return the vehicle and receive part of my money back. I wasn’t refusing to work with Chuck—Chuck repeatedly told me he’d “see what I could do,” gave me hope that we’d find a solution, and then eventually told me to go find another dealership because he had nothing for me. I mentioned my pregnancy because I’m three months away from having my daughter and desperately need safe, reliable transportation—not because I expected special treatment. There is a difference. My review reflects my actual experience. I have the text messages documenting our conversations and the multiple attempts I made to resolve this before ever leaving a review. Anyone reading both my review and your response can decide for themselves how this situation was handled.