CarMax

I have bought more vehicles from Carmax than some people own in their whole lives. I keep coming back because it’s easy. I will undoubtedly buy more. If you have been on the fence about buying a vehicle, I will explain a few reasons why the car buying process is easier here. Firstly, they had such a vast inventory that you will certainly find something that works for you. If they don’t have it in their inventory, you can ship it in from the entire country. It’s an easy process. I bought a Lexus GX 460 that I shipped in from Georgia because there was no rust or corrosion that you would find here in New England. Secondly, The sales associates are not paid commission in the same way as a traditional dealership. They are paid per unit, so no matter what you buy, they get the same. This allows them to point you towards the best vehicle, not the most expensive. Thirdly, They have one of the best return policies I have ever seen. Period. You have a 10 day return window, and you can return the vehicle for any reason. It’s very simple, And there’s no catch. What this means is that if the customer does not like their vehicle, it’s totally on them… Because the company gives you every opportunity to make sure you get what you want. Overall, I have loved my experience with Carmax. Tyler Anderson Even contacted me before I purchased my last vehicle because he remembered that I wanted an older 4Runner, And when one came into the inventory, he alerted me. I bought it the next week. Definitely give Carmax a try!

I had an amazing experience with Carmax Norwood MA! I spoke to Doug on the phone and through text and he was so helpful and understanding. I worked with Mitchell on location and he was helpful and kind. Carmax in general is great. I bought a car, after a few days I realized I made a mistake and I was very unhappy with my purchase. I returned that car (within the 10days) and purchased a new one. The process was easy, quick and stress free. I don’t know of any other dealer where that could have happened. I would recommend Carmax to everyone over and over again. (And, I am very happy with my new new car.)

Went to this CarMax in Norwood, Renee was my point of contact. Wonderfully nice, very knowledgeable, super understanding and was so very helpful with this purchase. Its only my second but I couldn't be happier!!! Ask for Renee if you can! Xo

This was the smoothest, encounter I have ever experienced when buying a car. I would recommend CARMAX to anyone! And if you are in Norwood MA looking, ask for Justin, he was great! Thank you to the whole team!

We couldn't have had a better experience at CarMax in Norwood thanks to Jahir Polo! He was incredibly patient, understanding, and personable throughout the entire process. His knowledge of different vehicles is exceptional, and he took the time to personalize his recommendations based on our individual needs and budget. Jahir made what can often be a stressful experience enjoyable and easy. He truly went above and beyond and we couldn't be more grateful. He is absolutely amazing and deserves a raise! We can't thank him enough for all of his help and are thrilled with our experience at CarMax.