Paul Miller Auto Outlet

I had an absolutely AMAZING experience at Paul Miller Ford, all thanks to Yasser! From the moment we walked in, he made us feel comfortable, welcomed, and never pressured at all. He truly listened to what we wanted and went above and beyond to make it happen. We ended up driving away in a 2019 Honda HR-V, and the entire process felt effortless from start to finish. Yasser was patient, knowledgeable, and genuinely cared about making sure we were happy every step of the way. Car shopping can be stressful, but he made it smooth, easy, and even enjoyable. If you’re looking for someone who will take great care of you, I HIGHLY recommend asking for Yasser. Thank you again for such a phenomenal experience!

I had a great experience working with Yasser Salama while purchasing my Truck. From the very beginning, he was professional, patient, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all of my questions clearly and made sure I understood every step of the process. What stood out most was his honesty and transparency. I never felt pressured, and he was upfront about pricing, options, and what would best fit my needs and budget. That level of trust made the entire experience much more comfortable and enjoyable. Yasser also went above and beyond to ensure everything went smoothly, from the test drive to the final paperwork. His attention to detail and commitment to customer satisfaction really show. I would highly recommend Yasser Salama to anyone looking for a reliable and trustworthy car salesman. He made what can often be a stressful process feel easy and straightforward.

It was a fantastic experience; if I could, I’d buy a thousand cars from Yasser Salama. His service, dedication, and patience are incredible. Seriously, 1000/10 for having been served by such an excellent person.

Update 1/6/26: Still waiting to get my car back since 11/18/25. I tried everything to get a manager to call me with no success. Being paying the car payments on top of the car rental. They claimed that in almost 2 months with the car they can't find the problem. Losing so much money with this car rental that this is worst than horrible. I'll no choice but to spend more money and hire an attorney. Stay away everything is good till you need them. Horrible experience so far. My son and I bought a used 2020 Explorer platinum from this dealership. We decided to do it because it was a reputable place and they got the buy the promise policy. Saw it on line and bought. We live about 3 hours away. When you turn on the explorer a check lamp system light came on and then turned off. 30 minutes out and the headlights shut off. We had to drive home over 2hrs with no headlights. Called the salesman and told him and said that they were going to fix it. Made the appointment and the gave me a f150 as loaner. Called 2 hrs later said it was fix. Picked it up and 2 hrs into the trip warning light came back on and again no headlights. Called, texted and I got ghosted. 4 week ago after trying get a manager finally a lady from service setup another appointment. I went and when the salesman saw me turned white and asked what I was doing there. I explained left the explorer and left this time with no loaner. 4 weeks later they still got my car, Called service department and no one knew where the vehicle was. After a few phone I calls a service lady Rebecca got with salesman because she couldn't figure out which service department had it. No answer still, they still got the vehicle. I have done 2 car payment but with no car. No manager yet cared to call. Stay away from this dealership

The Customer Service was amazing communication was great a lot of laughs and so forth until I received the car so the vehicle got damaged on transport. They said I was the receiver I would have to deal with that ok I guess they also asked me to pay them up front for transport so I thought that meant they would be responsible for the vehicle til I got it fact being they over charged me for it I checked. Then came the vehicle itself dirty inside and out personal belongings of the previous owner receipts and other stuff then I started to check the vehicle had an oil leak coming from somewhere on the bottom and another leak coming from the reservoir that I saw easily when I tried to call them the same sales man who was so great said I’m with a costumer I’ll call u back 3 days ago and I’m still waiting