Bastian's Auto Outlet
Bastian's Auto Outlet is a family-owned dealership in Coal Valley, Illinois, offering pre-owned vehicles and repair services to customers with varying credit backgrounds.
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Google rating
3.4 / 5
Reviews
151
Hours today
10:00 AM – 5:30 PM
Best for
Customers with various credit histories looking for pre-owned vehicles and repair services.
About Bastian's Auto Outlet
Bastian's Auto Outlet is a buy here pay here dealer at 106 E 1st Ave in Coal Valley, Illinois. This family-owned independent dealership specializes in providing pre-owned vehicles to customers with various credit histories. They serve the local community by helping buyers find dependable transportation that fits within their specific budget constraints.
The dealership operates six days a week, closing on Sundays to maintain a consistent schedule for customers. In addition to vehicle sales, the facility functions as a car repair center to support vehicle maintenance needs. Interested buyers can reach the sales team at 309-799-3350 or visit their website for additional information regarding their current inventory and business operations.
What does Bastian's Auto Outlet offer?
- Pre-owned vehicle sales
- Car repair services
- In-house financing assistance
- Vehicle maintenance
Why customers choose Bastian's Auto Outlet
Personalized customer service
Help with credit rebuilding
Mixed experiences with vehicle reliability
- Located at 106 E 1st Ave, Coal Valley, IL
- Family-owned independent dealership
- Offers pre-owned vehicle sales and repair services
- Open Monday through Saturday
- Assists customers with various credit histories
When is Bastian's Auto Outlet open?
| Monday | 10:00 AM – 5:30 PM |
| Tuesday | 10:00 AM – 5:30 PM |
| Wednesday | 10:00 AM – 5:30 PM |
| Thursday | 10:00 AM – 5:30 PM |
| Friday | 10:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday | Closed |
Where is Bastian's Auto Outlet located?
106 E 1st Ave, Coal Valley, IL 61240What do customers say about Bastian's Auto Outlet?
Found them actually through Facebook and I am so glad that I did. Cassi is an amazing person as well as a miracle worker, was able to get me in to look at a truck and to do a test drive, even while it was raining! She along with the loan office that they use are both amazing and helped out this woman right here when I needed it the most. Lets just say 2 people, 4 jobs with one going to school and only 1 car things were tight to say the least. I love my truck and I can see me using it for a long while, at least until I see myself needing an upgrade ^_~ The night after I got my truck I was leaving my second job and I noticed that only half of my dash lights were working, I took a picture of it and sent it to Cassi, she responded within the hour saying how sorry she was that she didn't notice this and help me set up a service date to have it looked over and fixed. I drop my truck off at the service bay that Wednesday and it wasn't even a full day before she was on the phone telling me that my truck was ready to come home. Turns out that tiny little bulbs were burnt out and they replaced them all. I didn't even know that those could burn out I just thought it might have been a fuse or something.
Ken was awesome! I was looking for a car that was dependable and in my budget. I am in the process of rebuilding my credit, so it is not currently the greatest. I had been to other dealerships who kept trying to put me into vehicles that were well out of my price range, despite me being very forthcoming with what I could afford. Within less than two days Ken found me a vehicle that was reliable and fit my budget perfectly. The process was simple, with most of it being done over the phone, email, and/or text messages. When I went into the office to test drive, sign papers, and complete the purchase of the vehicle, I was there less than an hour. I would highly recommend this dealership for anyone looking to purchase a vehicle from an honest establishment that genuinely wants to meet the needs of their customers!
Email for price pfft naw thanks edit: pass i dont need another salesman trying to sell crap i don't want. Just show up front like 95% other dealers its the whole point of a website. Its 2026 thats what technology is for.
Don't believe the "we have been trying ti get ahold of you" response they will no doubt put on this. Its nonsense. I work and answer the phone. The one time they tried was two months after I called and they assumed it was fixed I am sure. Worst customer service. They give you a warranty and just refuse to return your call--see problem solved they just pretend you don't exist. The car they sold me has issue after issue that was supposed to be partially covered but like I said they just ignore you. I first called almost six months ago and have called from different numbers since. They don't answer and screen calls. I have made every payment and did everything asked. You may as well just go somewhere else or don't say you were not warbwd.
I had a very great experience with AJ got me approved when no one else could got an amazing car at reasonable price and they take care of any issues that may arrive shortly after purchase. I couldn’t be more happy with the amazing job AJ did for me and thank you. Then I had to turn the car back in less than 60 days later as the car had a leak from the time I got it 5 times in and they still couldn’t fix it. Had my brakes grinding and they said they fixed it and then next think you know my brakes are grinding again almost went out just made it back from trip to Chicago and my engine was ready to blow per the tow company. Let’s just say my review went from 5 star to 1 after all this
Questions about Bastian's Auto Outlet
Does Bastian's Auto Outlet offer in-house financing?
Bastian's Auto Outlet provides options for customers with various credit histories to purchase pre-owned vehicles. They work with loan offices to assist individuals in securing vehicles that fit their budgets.
What are the business hours for Bastian's Auto Outlet?
Bastian's Auto Outlet is open Monday through Thursday from 10:00 AM to 5:30 PM, Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. The dealership is closed on Sundays.
Does Bastian's Auto Outlet perform vehicle repairs?
Bastian's Auto Outlet operates as a car repair center in addition to being a car dealer. They offer maintenance and service for their customers at their Coal Valley location.



