1st Ave Auto

I just recently purchased my car from 1st Ave Auto. It was well worth the drive from Waterloo. Heidi and Michael are great people to deal with. They're low pressure and don't use the silly tactics that other car sellers use. They're honest and straight forward. It's like buying a car from a friend. I highly recommend them.

We were looking for a car for our daughter. Heidi was so friendly - no sales pressure at all! Found a car we liked and found out one of the windows didn't work. No problem - Heidi ordered the part, we took the car back a few days later and the part was replaced in about an hour. Definitely small business feel - very personable and honest. They value their customers. We would recommend 1st Ave Auto and Heidi to anyone!

I’ve been waiting to give as honest of a review as possible. So here goes …Drove two hours to look at a particular vehicle, saw that it had rust so decided not to buy it. I was shown a different vehicle in the same price range although the sticker price said $57something and the purchase price ended up $59something. I’m not sure why I didn’t say anything at the time, but the salesman was very talkative.. friendly, but talkative and the conversation got way off track. I bought the alternate car and feel I got a fair trade in on mine. Call the next day to ask if I could bring the car back as I didn’t know anything about BMWs other than they look good. Said I wanted to buy the first vehicle instead, but one of the partners was not OK with that. Drove the car about a week, and the service engine light came on, found out that was because of emissions codes..was this something new or had the code been cleared prior to being put out for sale? I don’t know. A week later the water pump went out. They did tow the vehicle and paid for that and reluctantly paid for the repair. I was asked to go in half, but after renting a vehicle for over a week I didn’t have the money. Got it back, had it checked over by my mechanic, and told it had an oil leak and radiator leak. Fast forward to a week ago, I sold the car and just received word that the starter went out. I feel bad for the guy who got it but secretly thankful I got rid of it. I’m not a mechanic so I can’t say whether any of these issues would have been detected in their pre-sale check of the vehicle. I assume there was one. The salesman got me through the first couple weeks of owning the car as he felt bad that I couldn’t bring it back and promised I could call him with any problems. I’m not sure about the quality of the vehicle or if I was just unlucky with my purchase.

These guys are the ones who give used car dealers a bad name. Lied right to my face several times. Cost me a bunch of time and money. Deal elsewhere or you will find out

I could rate less than 1 I would. I have never bought a car from there but witnessed a car recently purchased being worked on. They purchased a car and within 1 week had to replace headlights AND brakes.