CarMax

Sara was a great salesperson. Darron took over for her and got everything ready. I had picked the car out online. The fine folks at the Bradenton office had the car shipped in and prepped. Their manager would have preferred I financed the deal, but we got past that rather quickly. I will definitely use this dealership again.

The quote we received was the best one from all the other options we had selling the car. We did the Express checkout. When we arrived at the Bradenton office we were greeted by Joe. He was courteous and professional. We were out with a check in an hour. For the total amount quoted. We were very satisfied with our experience at this CARMAX.

Exceptional service start to finish. This was the easiest vehicle transaction I’ve ever had the pleasure of experiencing. So kind, attentive, prompt with sharing important info, and just a wonderful experience. Sean & Susan were the dream team in facilitating the sale of my truck and Dave in the business department helped me navigate questions I had after the sale. 15/10–they went above and beyond, THIS is the standard in customer service—next time I need to sell a vehicle I am so excited to return here! Thank you!!!

My family has purchased 3 cars from this particular CarMax and each time the process has been nearly flawless. Purchased a 2020 Hyundai Santa Fe SEL with 52k miles for a great price yesterday. Thanks to Dave, I was in and out in under 90 minutes(times may vary depending upon your credit). They topped off all fluids and gave me a full tank of gas. The entire staff there was friendly and found time to offer bottled water and snacks as we waited for the our vehicle. Excellent service time and time again.

This is a horrible place to but car from. My brother went to go get his 2023 KIA fix cause he had a rock that his it car while driving the sales guy told him he was at negative $5k+ due to the damage and would give him $13k his car. My brother bought his car for less than $19k mind you he would end up saying more for the car then when He first bought it. I guess that took the saying when you leave the parking lot your car value goes down 😡. The. He proceeded to tell my brother he would have to pay $700. Month for a 2022 when my brother is driving a 2023 with a less than $400 monthly payment. Oh also the coverage they offered from the 3rd party would not cover his little damage. That place is a ripoff 😡they make you pay for coverage and then don’t stand behind it. They got worse over time. They told him he had 10 days to return it after purchase and never mentioned up 1500 miles. Terrible place just horrible. 😡