AutoWorld INC

At a time when I needed help with a newer car, I had the Best Experience from Johnny B and the entire staff from Autoworld! Johnny shared with me the best vehicle they had that would be the best for our family. The Entire staff went above and beyond any other car dealership I have been to. The car we need at the price we can afford with care and concerns as they continuously shared their mission is "To serve our customers"! I recommend AutoWorld very Highly! Thank you for your great service All!!!

This place has really improved since it changed ownership. Tony is wonderful to work with. He really knows cars and does his best to find reliable ones.

Purchased my vehicle today with Ashley and she was amazing! I love my new ride. They even worked with my horrendous credit and found me a finance company that didn't want $1000+ down. My car did have some slight issues hence the knockdown on stars but either way I'm happy. 10/10 service and vehicle. Thanks a lot!

Totally disappointed to be writing this review. I tried to give them opportunity to try and make things right. I've purchased a truck from here, I also know several others that have made purchases as well and no issues in the past. Unfortunately I guess times have changed. My 18yr old daughter went to them and purchased a car with the help from Ashley in Oct 2023. Everything seemed great my daughter even made sure to purchase the extended warranty. Later that evening I was following my daughter and noticed white smoke coming from the exhaust but everything seemed to be okay. A few days later her car started to over heat. I took a look and didn't notice anything. We called Ashley and she had us take it to one of the mechanics they work with. It was there a week. We got a call and they weren't able to fix the issue because they weren't certified to work on hybrids. So I called Auto world and Ashley was out but the gentleman on the phone basically told me we were SOL and had the warranty so we could take it anywhere. Also apologized and said we were SOL, because that's the risk of buying used cars. So we found a certified mechanic and it was there over two weeks because after testing the motor and other major components they noticed a hose was bent almost closed. Upon their investigation it appeared it was repaired and the wrong hose was used as it required a hose made by the manufacturer. The warranty that my daughter purchased was not very helpful and pretty much usless as they said the part needed was not covered by the warranty. I informed Ashley and they used their warranty provider to fix the problem and my daughter only had to pay the deductible. Kinda made me wonder if they knew about the shotty repair attempt. Okay, that fix worked for all of a week before it started overheating again so we took it back to the shop. Again it sat a couple weeks because of parts that were needed to try and remedy the issue. This time the water pump went out and warranty covered it but my daughter had to pay an additional 150.00 because the warranty company only allows so much in labor. This has happened a total of 4 times and now it's doing it again. My daughter has only driven her car half the time she's had it because of this issue. She's missed work and is making payments on a vehicle that she can't even use. I attempted to call again and ask if there was anything they could do to help us and Ashley said she was sorry but she didn't know and she'd talk to her manager and be in touch. It's be over 48hrs and nothing, like some of the other reviews I feel they really took advantage of this young buyer who was so excited and put 1000.00 of her hard earned money down to buy a lemon.

BUYER BEWARE do not buy a vehicle from this location. They showed us a vehicle a year ago that hadn’t even gone through the shop yet. Promised us they would take it through the shop fix anything that may needed to be fixed. The ford explorer they sold us was running a lil rough. They took it through the shop and wasn’t anything wrong with the explorer. Took it to a mechanic I trust and he said the turbo is no good took it back to auto world they stated nothing was wrong with the turbo 1 week later the second turbo blew. We were in Nebraska visiting family. Took it to the shop. This all happened with in the first month of us owning the car. Told the finance company about it. They talked to auto would and they agreed to fix it. I told them both turbos needed to be replaced. They paid for one to be fixed called them back they told me tough luck they weren’t going to pay for the second one. Into it back to Pueblo have the second one fixed only to have the engine blow a week later. So avoid this place unless you want to get screwed. Oh yea still paying for a dam car we can’t drive I even surrendered the vehicle to the finance company.