Crain Chrysler Dodge Jeep RAM of Fort Smith

We recently did business with Breeden Dodge, and after the purchase a situation came up that could’ve gone either way. They handled it with absolute integrity and professionalism. They stood behind what they sold and did the right thing without excuses or runaround. That kind of honesty matters, especially after the paperwork is signed. I wouldn’t hesitate to do business with them again and would recommend them to anyone looking for a dealership that operates with honor.

As a fulltime rv'er, our truck is our lifeline. After setting up at the campground, I noticed a bent/broken piece by the driverside rear caliper. I looked up the closest CDJR dealer and drove to Breeden CDJR of Fort Smith, Arkansas. I was greeted by Service Advised Anthony Morgan who immediately addressed my concern and asked the Service Manager, Randy Jackson, to take take a look at my truck. Then, Shop Foreman Ronald Lovell joined him. Both crawled under my truck in the parking lot and determined the issue. Mr. Lovell drove the truck in the service bay and proceeded to personally correct the issue and inspect for any other damage. He returned my keys and said I was good to go. No charge. While the issue turned out to be minor, the Breeden CDJR Service Dept customer service I experienced as a walk-in on a Friday @ 3pm was superb. Its nice to see old fashion, true customer service hard at work. Thank you. John Sanford MSgt, USAF Retired

This is the second used vehicle I’ve purchased from Breeden Dodge, and the reason I came back was my sales consultant, Dustin Pennington. He made the entire process straightforward, stress-free, and enjoyable — I never once felt pressured. Mr. Breeden, his sales manager, also went above and beyond to address any concerns I had and ensure I was completely comfortable with my purchase. Excellent team, excellent experience — that’s why I’ll keep coming back!

I recently purchased a new Dodge from Breeden Dodge and had a great experience. Dustin Pennington was professional and straightforward, making the process easy and stress-free. Kevin Kiene in finance was thorough and explained everything clearly. Overall, it was a 10/10 experience — I highly recommend them!

Our Jeep Rubicon started to give us trouble on a road trip to AZ. Stopped at Breeden Dodge Chrysler Jeep service dept. They were GREAT. EVERYONE was. Gave us a shuttle to our motel. Nathan, our shuttle driver was very nice , a good driver, friendly and helpful. Unfortunately for us, it was an expensive stop...but life throws curves THANK YOU Breeden Service dept for your quick help in getting us back on the road to our destination..