DriveTime Used Cars

I had an amazing experience working with my customer experience guide Marissa Hernandez. From the very beginning, she treated me with kindness, patience, and professionalism. I was going through a difficult situation in life, and instead of making me feel judged or overlooked, she treated me with genuine care and respect. She guided me through every step of the process, answered all of my questions, and made sure I fully understood everything. What stood out most was her patience and the way she truly listened to my concerns and circumstances. She never made me feel like I couldn’t afford a car or like my situation defined me. Because of her dedication and hard work, I was able to leave with the exact car I wanted and a deal that worked wonderfully for me. She made what could have been a stressful experience feel comfortable and hopeful. I truly appreciate her compassion, professionalism, and commitment to helping people. I highly recommend working with her if you want someone who genuinely cares about her customers.

Matthew was so helpful in getting my family a reliable car! The last vehicle we bought had so many electrical issues and really felt like a death trap. Once it finally gave out my husband and I went to drive time and now have a great, reliable Nissan Rogue. I'm so thankful for Matthew's help and honesty in getting the right car for us.

I recently bought a car from Marissa, and the entire experience was honestly one of the best I’ve had. From the moment I walked in, she was welcoming, charismatic, and easy to talk to. She made what can usually feel like a stressful process actually enjoyable. Marissa took the time to really listen to what I was looking for and didn’t try to push me into something that didn’t fit my needs. She was knowledgeable, patient, and transparent every step of the way, which made me feel confident in my decision. What stood out the most was her personality, she’s genuinely kind, upbeat, and made me feel like more than just another sale. Even after everything was finalized, she made sure I was completely comfortable and happy with my purchase. If you’re looking for someone who truly cares and makes the car-buying experience smooth and positive, I highly recommend working with Marissa.

Matthew made buying my first car such an amazing experience. As a first-time buyer, I was nervous and had a lot of questions, but he was patient, honest, and took the time to explain everything clearly. I never felt pressured, and he genuinely wanted to help me find the right car for my needs. His professionalism, knowledge, and friendly attitude made the entire process smooth and stress-free. I couldn’t have asked for a better person to help me with such a big milestone. Thank you, Matthew, for making my first car-buying experience so easy and memorable. I highly recommend him to anyone looking for a trustworthy and helpful salesperson!

Put 5k down on a 2020 Durango. Having same issue with car since day 8 of loan. Bring back guarantee is only 5 days. Auto on/off and battery warning, voltage all over the place while driving and idling. Car stalled, used the limited warranty at pepboys. They replaced both batteries and starter. Same issue after. Took to Dodge for diagnostic can't pinpoint problem somehow. 4 Months later same issue problem has been persistent since day 8 of loan. Mechanic says it was a flood car with rust under seats+mold smell!!! So i'm stuck paying for a car that stalls in the Arizona heat with my wife and kids? This is freaking wrong!!!