The Auto Connection

Bought a 2016 honda accord with my daughter. Easy transaction, no surprises, no hussel. Thank you for your honesty and your professionalism.

The sales person had no sale in him very unprofessional didnt even look us in our faces & was answering the phone as we where trying to ask him questions.

Worst car buying experience I've ever had. Showed no interest in selling a car or negotiating. Knew nothing about the vehicle. Plus vehicle wasn't even looked over by a mechanic before selling and way over priced highly not recommended. More like an auto disconnection if you ask me.

If I could rate less than 1 star I would. Ever since I called, the man acted like booking an appointment for him to come in and show me a car was a hassle. I show up to look at the car, and he goes inside completely unavailable to ask questions. After the test drive, I noticed a light on the dash and shaking in the vehicle. After that, we made an offer and he responded in a angry manner that we should’ve told him over the phone that we were going to offer less because that was wasting his time and I was making him be at work when we could’ve been home. I told him that we couldn’t make an offer on a vehicle we hadn’t driven and that if he didn’t like the offer he could’ve simply said no rather than go off on my family about making him be at work. Definitely a man that had no customer service skills and does not know how to hold a civilized conversation let alone do business.

Purchased vehicle here. Day after we brought it home had check engine light. Engine started smoking on start up. Its been to two shops for repair and was just diagnosed with internal engine failure - piston rings. We are just about to make our first car payment on this vehicle. Contacted Auto Connection and explained situation. Was told "thats just how it is." They were very clear in telling us that they couldnt care less about having just sold us a vehicle for KBB excellent condition price and having it need $4,500 of immediate work. The only thing this dealership is honest about is the fact that they know nothing about the vehicle before they sell it to you. Was told they test drive it like the customer does and thats it. I would advise against purchasing a vehicle from this location. Very unfortunate to have given these people our business.