Bruce Kirkham's Auto World

We went in to get an appraisal for a vehicle. Clayton & Matthew were friendly & professionals. They helped us immediately.

Very kind, not pushy, and were extremely helpful when buying my daughter's first car

I recently purchased this vehicle from Bruce Kirkhams my sales rep was Clayton. I must say I'm very impressed on how promptly my inquiry and questions I had was answered via email.. very truthful and honest.. he did mention a service called Lemon Quad in which is an amazing service very convenient and affordable this service will go to the location in which the vehicle your interested in to purchase is at. They'll do a fell inspection and send you a report after everything is completed.. i wish I could attach my report how detailed and thorough it was. With photos included.. it give me the peace of mind on what I'm interested in purchasing. Besides that Bruce Kirkhams Auto World has given me the faith that I can trust them on my purchases. They made me feel welcome. And that I wasn't just a car sale to them. And I truly thank you. Thank you for your time and amazing experience. Everything was very convenient for me using the Lemon squad service, Clayton's honesty and help. Driving from Seattle to Yakima.. was very much worth it. Having the confidence knowing that I'm making a good purchase. Yes, I would recommend friends and family. And purchase another vehicle from there.. Thank you again.. Stay amazing .. -Sammie FYI truck drove from Yakima to Seattle smoothly.. a good 2 1/2 hour drive and approx 100 miles 😁 .

Bought my first car from this dealer. Drove 3 hours from Pomeroy all the way to here to find a car. Yeah, some of their cars had a slew of issues under their sleeve, but that's just how most used cars are sold. Should've known the ones that this one in particular had. A wheel out of alignment and a faulty EVAP sensor. P0496. Other than that, customer service was decent. Good or bad credit (I didn't have any credit history). Take extra precautions that they may charge you at an exorbitant rate when financing cars from here.

Bought a vehicle of of them and paid in cash guy tried to skimp me off an extra 20 bucks even though I knew we took the amount of money we needed to cash it out so I told Beto the car dealer to count it again and all of a sudden the 20 dollars where there. The check engine light traction and tire sensor came on the same day I took the vehicle home, this vehicle is now struggling to go into gears to specify go into drive I would greatly reconsider purchasing from these dealers my vehicle was supposed to come with a gps disc and the guy said it would arrive I’ve been waiting for 3 months yet the guy keeps ducking me we spotted him doing a “test” drive it took more than 20 minutes for him to return to the dealer shop all to spot us and drive off again. When my plates arrived I had to call and ask for them they didn’t even call me to let me know they had arrived. To the person taking the test drive play it smart and go buy your car elsewhere don’t get messed over like I did.