Automobile Exchange

AMAZING working with the brothers at AE. Family business that has been in Roanoke since ‘52 passed down. This made me feel that I could trust them and was in good hands. They were fair and reliable. They told me they only purchase about 80 cars a year because they only want to sell the best. I test drove a Nissan Versa Hatchback. They also let me take it to a mechanic to get it checked out. I went over to Wayne’s Imported Automotive. He told me the car was in great shape with only a minor issue. He said that it is rare to find a used car in such good condition. Went back to AE and worked out a deal! This was a great experience to me as a first time car buyer and young woman. It’s always intimidating as a young woman worrying that you will be treated poorly or duped - neither of which I experienced. I felt respected the whole time and was walked through the entire process. Paid with a certified check and the process was incredibly fast! Was able to pay and get my car over my lunch break! I seriously cannot recommend Automobile Exchange enough. I will be telling all my friends about what great service I received and recommending them as a place to get a car! Thank you so much!

Two years ago, my truck was falling apart...literally. Found a car there, but it was gone fast. Told them how much I wanted to spend...picked a little car out and test drove it. By the time I got back with cash...they had the deal ready. Fair, fast, and friendly. Car has been great!! I'll buy my next car there, too...

We were there today helping my Mother in law buy a very nice 2014 Jeep Compass. They are very friendly and helpful and I would definitely recommend them to anyone looking for a used car.

I ended up not buying from them cause another deal worked out BUT these guys are so kind and helpful and personable. They talked to me about the companies history and they were just so genuine. They do have some decent cars but their kindness is why I gave them 4 stars.

I bought a car from this place only about 7 months ago. I had nothing but issues with it for six months before I sold it for a new car. It had a vtec solenoid oil leak that was $1k to fix, radiator sensor and thermostat were bad, transmission was going out. The catalytic converter was also going bad as soon as I bought it. I was quoted $2,500 to fix that as well. I had a mechanic check it out but apparently you can’t rely on them either. Beware if you consider buying from this place. I’m assuming there’s a reason their ratings are hidden on fb marketplace.