Simple Auto DFW

I had an excellent experience working with Demetric. He was professional, knowledgeable, and genuinely cared about helping me find the right vehicle rather than just making a sale. Demetric answered all of my questions, kept me informed throughout the entire process, and made everything smooth and stress-free. His honesty, patience, and outstanding customer service truly stood out. I highly recommend Demetric to anyone looking for a great car-buying experience. Thank you for making this such a positive experience!

I had a great experience at this dealership from start to finish. Everyone was friendly, professional, and made the entire car-buying process smooth and stress-free. They took the time to answer all of my questions and made sure I was comfortable every step of the way. A special thank you to my salesman, Demetric, for providing outstanding customer service. He was knowledgeable, patient, honest, and never made me feel pressured. He went above and beyond to make sure I found the right vehicle and had a great experience. I truly appreciate his dedication and professionalism. I highly recommend this dealership, and if you’re looking for someone who genuinely cares about his customers, be sure to ask for Demetric!

I had a great experience working with Frank Moreno when purchasing my vehicle. From the moment I walked in, he was professional, friendly, and genuinely focused on helping me find the right car—not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. What stood out the most was how straightforward and honest he was throughout the deal. There was no pressure, just helpful guidance and great customer service. He made sure I was comfortable with my decision and satisfied before leaving the dealership. I would definitely recommend Frank Moreno to anyone looking to buy a car. Ask for him—you won’t be disappointed!

I had an excellent experience working with Demetric Kirk at Simple Auto. He was knowledgeable, professional, and made the entire car-buying process smooth and stress-free. Demetric took the time to answer all my questions, explained everything clearly, and helped me find the right vehicle for my needs and budget. His customer service was outstanding from start to finish. I highly recommend Demetric Kirk and Simple Auto to anyone looking for a great car-buying experience. Thank you for your patience, honesty, and dedication!

I recently purchased a Ford fusion with Frank as my sales person. Everything was great. Until day of purchase when an hour before I was suppose to arrive Frank tells me that the car is not ready to come pick up the car tomorrow or I could take a different car. The car he sent was an old Nissan Altima I chose no because I stated I only wanted the Fusion… so I explain I will wait until the next day… so he states perfect… well once again an hour before my purchase frank lets me know that the door hinge is askew (but they will fix it ) and the mirror needed to be painted. ( they will paint) I stated okay great… i come and test drove the car … I pull to the side look at the car it looks great until I use the parking break and it brings up a malfunction issue…. I come back explain.. first thing frank states “do you wanna just come back another day “ excuse me? I don’t stay around the corner I stay an hour away so then he calls his mechanic for them to look at it.. okay cool. He brings out the paperwork I was willing to sign everything except the form where they needed to also fix the parking break so he calls the maintenance and the man explains him to word it a certain way on the paperwork.. okay whatever I sign it and I go and take the car home , two days into take the car home it brings up an OIL CHANGE that FRANK had said the car just had oil change January 20th…. Okay I’ve been contacting them about getting the door fixed because FRANK stated to contact him on Monday because it was a Friday I purchased the car and they could put me on the books then… well as you can see from the text below I have yet to receive a call back or a text back from anyone and me and my partner has been contacting up there in regards to the door oil change AND NOW ON MY INTERVIEW MY PARKING BREAK HAS MALFUNCTION AND THE CAR WILL NOT MOVE !! INTERESTING.. I finally speak with service department and they lady explains to me they will be fixing the door however the sales agent put to only thing they need to do is check the parking break not fix it which is absolutely u acceptable … if something isn’t done properly I will have no other choice but further actions ….