Diehl Automotive Group of Massillon

Just bought our second car from Diehl, and as expected everyone was friendly and professional! Our sales person, Jessica Harmon, was so helpful and found us a great deal on a vehicle we love! Lifetime loyal customer here!

FIRST And Foremost thanks To Robert Bryce aka Bob , from the Waikem Ford, Great service and he has been with this Company for 46 years , I mean I don’t think I met anyone in the car industry that had such of great longevity , his office look Must likely the same after all these years , nothing fancy , I would assumed he preferred costumer service over a fancy office , congrats again . That building was the first , anyway great service from Bob , I found pretty much what a I was looking for , nothing fancy , the Toyota truck that I found was exactly what I needed . The USA for the first time in god knows how , has low inventory, so be patient with your car salesman . The building was really clean , attention to detail , buying a car if a process , enjoy and choose waikem for your Future purchases . TESTED drove the Vehicle, the day was even better when I drove my truck , I love it thanks :) we shall see you soon :)

Josh helped me navigate through purchasing a new vehicle! I was pretty stressed out and he was so kind and helpful! It was such an easy process and the finance department was great to work with as well! I’d 10/10 recommend!

I don’t even know where to begin with Chris Mason! He is the best of the best! Literally could not have been more perfect to work with. I was terrified to go to a dealership to buy a car and my big brother told me it was not a good idea but as soon as we met Chris he felt like family! He never pressured me into anything I didn’t like. He literally answered SO MANY questions for me and never made me feel stupid for asking them as a young female buying her first car. Through the process he never made me feel rushed and I learned so much from him. It was more than just selling a car for him… it was about developing relationships and cultivating a great experience and to me that was EVERYTHING! I am deeply grateful for my time with Chris at Waikem! No matter what happens in the future he will be my first call if I ever need car help again! Chris from the bottom of my heart THANK YOU! Everything you did to make my first car purchase a success did not go unnoticed and it would be my pleasure to recommend you to anyone looking for a wonderful car buying experience. With Chris you get more than just a new car… you get a friend for life!

Waikem has been our dealership of choice for the last few years. We’ve bought 4 vehicles here now and will return as they treat their repeat customers amazing! Working with Tyler Malloy made our car buying process very easy and stress-free He was patient, kind, and willing to work around our crazy schedule! He seriously went above and beyond getting us the cars we wanted.