Denny Menholt University Honda

The service department here is top notch. I've been working with Mark on a few vehicles, and even if they aren't Hondas, he's been very very helpful! Explains everything needed and recommends services that will keep our vehicles running well without selling unnecessary services. Highly recommend him!

We bought a car for my daughter from DMUH a little over two years ago. It was totaled in an accident in March. We reached out to them while in the midst of a frustrating claim process with our insurance. Chad Marriage could not have been more accommodating and helpful. Confirmed our GAP insurance, explained exactly how to file a claim, and the process for a refund on a remaining warranty. He worked with my daughter, via texts and calls, to get her into a car that she liked, while kindly steering her towards one that was suitable and practical and affordable. Alex in Finance worked some magic with her loan and adjusted her warranty to better suit her expected yearly mileage. Once the paperwork was signed, Chad showed her how everything in the car worked and offered some sage advice. We only spent an hour at the dealership. I can't recommend the personalized service from Chad, Alex, and DMUH enough.

I had THE BEST salesman Chad, and Dave in the service department are top tier! I took my car in for a heated steering wheel installation. When I got home I noticed some sticky stuff on the hood of my car. I texted Chad who told me to come right in and they would take care of it. They detailed my car, taking EXTRA care! Since it’s black and also I have chrome delete. Thank you Chad for an excellent experience buying a 2026 CRV and to the guys in the back, you’re the best. HIGHLY recommend the Honda dealership, Chad is your guy!

This was our 2nd experience here - last time it was "University Motors". At that time they played so many games and did not really "deal" so we went up to Kalispell and got a much better deal on the CRV we wanted w/no haggling. This time we got a softer version of the "deal" that turned out (bottom line) not too great - just typical. We are now in our 80's and not willing to go to other cities in search of a better deal, so we just went with the deal offered. The one really bright spot in this whole process was our treatment by Kevin Henry. He was very friendly, open to our questions, and treated us with respect and patience. We can't really say enough positive about him and he was the difference in this car buying experience. Please convey our thanks and appreciation to him for his part in our purchase. We will definitely recommend family and friends interested in a new Honda to seek him out. THANKS Kevin!

I got my Ford through this location ladt fall and until this situation I've always spoken highly of them to everyone and been told good things. But at this point I can't trust anything from them I dropped my car off on 5/7 for an oil leak, the original service agent that I scheduled with had left so I had to tell Orlando what was going on while being rushed and talked over. After a week I had to call them to find out that they needed to replace the turbo charge as well and that he already started the warranty paperwork without checking the service history in the car, they replaced it in November 2025 and I had to keep telling him that before he actually looked since he again was talking over me. I was told it would be ready the following week since they had to wait for the part to be delivered then install it, so I waited until the afternoon I was told it would be ready only to learn they never picked up the part from where it was delivered. He told me it would be ready by Friday but since I was going out of town for a week, my father had passed and I was going to his memorial out of state, it would be ready to pick up the day I got back in a week. Just to be safe I attempted to call twice before going down the day it was supposed to be ready, because I didn't trust it was ready only to be sent to voicemail. When I got down there I was told that apparently the only mechanic they had that could do it quit last week and they didn't know when I'd get it. Orlando directed me to his manager, Brad, because at this point I was pissed and frustrated by no one contacting me, only for Brad and Orland to repeatedly making excuses and talk over me. When I asked why I wasn't told it would be delayed again Brad laughed and said that they don't want to air their dirty laundry and they had more customers than just me. I kept telling him I understand that but when I have to call to get any updates on my car, especially when they knew that they couldn't fix my car till they got a new mechanic and were starting paperwork to replace the turbo charge before even telling me it needed to be repaired I can't ignore that. That was 5/27, they FINALLY gave me a rental to use till it was ready which wasn't till June 18th and I still need to get it looked at again because I found a panel in the back seat and the interior on the passenger side cover in dirt. In total this situation has cost me about $1,450 just for rentals and rides to and from work, on top of whatever the repairs will costs that they added/ignored. I tried to email the GM regarding this situation along with all the call logs (I got 4 calls in total from Orlandos personal number and I called DMU about 11) and all the rental/ride receipts, but the email option was the customer service line so got no response. Then on top of it all I got a letter about how I can bring my cat in to sell back to them if they'd like. It was automated letter but still rubbed salt in the wound.