Tri City Auto

We had a great experience with Tri City Auto. We are excited about our new vehicle. The communication and professionalism with our salesman Rich helped to seal the deal. They had quick and reasonable financing. We will definitely shop with them again!

Went to Tri City Auto to view a vehicle. Although I ultimately ended up not buying it, the sales guys were great and offered some very good advise about what to be wary of in the class (pickups) and years I was looking at. These guys really care about cars and putting their customers in the right vehicle for the right price. If you're looking for some old school, honest car folks, this is a great place to start your search.

A straightforward small dealer. If you need a used vehicle and are adept at spotting maintenance items you'll do well here. As-is vehicles with their share of worn parts, but still good daily drivers. Our '02 CR-V purchased here last summer has a short list of parts to work towards replacing. We needed an AWD vehicle for working third and first shifts before roads get plowed. The CR-V we found at Tri-City is serving us well with all the character of a well-made import from 20+ years ago. Good vehicle, straightforward vehicle buying process. Bring a mechanically minded friend with if you're unsure about a vehicle. Everything here has some character in the cheap category but it's all a fun journey towards your next used vehicle.

Rich started off professional until I showed up to test drive and look at the vehicle. I noticed a broken light as well as rust and scratches on the vehicle. The description of the vehicle did said that there was no damage. When I called rich he told me there wasn’t any damage either. He decided to be rude and very unprofessional when I brought up the damage on the vehicle. I would not go here again or recommend to anybody. Don’t get yourself scammed by coming here…

I will be taking this place to the attorney general. Their reviews are controlled. Previously they had bad, reviews. Right before I purchased that ironically changed. They offer a $100 referral to friends who recommend them. Not a wise idea to recommend them. Your friend won’t be your friend anymore afterwards. They’ll be on the line for a loan that’s worth 4 times the vehicle they got. I purchased a 2014 Silverado. 3000 miles into the purchase I’m seeing major transmission issues confirmed by 7 different shops including the owner of tri city(Dennis) recommended shop. I was told by Dennis that if I had a problem I should go back in. He told my father that he’d take care of the issue free of charge. He told me that he wasn’t going to cover it. He also told me I turned down a warranty. That did not happen. Was told there were no warranties and that there was no gap insurance. Turns out there was supposed to be gap insurance he just didn’t offer it to me after I specifically asked for it. He claimed my brother in law denied the warranty after looking at the truck with me. My brother in law wasn’t there during the purchase and he isn’t making the purchase. And that doesn’t mean that I don’t want a warranty so it shouldn’t be offered at all if it’s an option. I don’t believe anything that came out of Dennis’s mouth that day is true. Contrary to his commentary from all of the reviews I highly doubt he’s taken care of a single customers complaint. Especially when I’ve made time out of my day 5 times to go in and try to talk to him about this. 3 times he wasn’t available. He was at the auction spending more money when he should be fixing his reputation and the vehicles that he does have so every customer that walks through the door that’s falling off doesn’t get stuck on the line for a vehicle that is worth $5k but was sold to them for $21k. Instead of polluting the streets with boneyard vehicles he should be fixing them and then selling them. A major transmission defect in almost every other review is outright pathetic. I’m sure I’ll hear “why’d you purchase with me then?” Because supposedly Dennis is my fathers friend. Well some friend Dennis is. Screws his friends kid over and doesn’t even think twice about it. He can’t even remember the stories he does have about my dad. So now I have to deal with a $6k repair for a truck that has half a life. So the entire value that I’m going to end up paying is $26,000 for a vehicle that isn’t even worth $5,000. Per Kelly blue book a “fair” price is $10,000 on the high end. Thats if there are small defects maybe a leak. Not a transmission. You’re better off getting a vehicle from Facebook market place. You’ll pay less and keep the extra money for repairs. After a transmission repair the value depreciates. Therefore guaranteeing that I’ve lost $15,000 to Dennis. If someone stole $15,000 from you how would you feel? That’s how I feel. I needed a truck. Not a large object that takes up space on a city street that can barely move its own weight. Not something that couldn’t haul a 2x4. This one can’t move its own weight without the transmission slamming, slipping, and stalling out. Why? Why is that acceptable? Truth is that it’s not. Dennis wasted 4 months of my life and continues to waste more and more time. Sat in front of him one day watching him supposedly call the mechanic he insisted that I take my truck to for repairs. He faked the call right in front of me. I called, I verified. Why do you think you have the right and are justified for this behavior? Why aggravate someone who’s already aggravated. Stay away from this place. It’s not worth your time, your money, doesn’t matter if you’ve got poor credit. There’s someone else out there that won’t treat you the way he treated me, my family, or my friends. $100 referral isn’t worth screwing over the people in your life and costing them thousands more down the road.